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Safari is not working on my iPad 2. It was before. The screen comes on but it looks like I am stuck??? The part of the screen where the webpage I want to browse is grey???

Safari is not working on my iPad 2 ? It was before. The screen comes on but it is not responding when I want to browse a selected website. The part of the screen where the webpage is gray? Thank you.

iPad 2, 4.3.4(8K2)

Posted on Aug 7, 2011 6:09 PM

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2 replies

Aug 8, 2011 12:08 AM in response to raymond1048

Try clearing Safari's cache : Settings > Safari > Clear Cache (and Clear History)


If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.


A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Safari is not working on my iPad 2. It was before. The screen comes on but it looks like I am stuck??? The part of the screen where the webpage I want to browse is grey???

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