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canon mp navigator ex and Lion not working

33173 Views 48 Replies Latest reply: Mar 3, 2014 7:03 PM by choiceweb0pen0 RSS
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macvos Level 1 Level 1 (15 points)
Currently Being Moderated
Aug 8, 2011 7:06 AM

Hi all,

 

Since Mac OS X Lion, my Canon MP Navigator EX doesn't work anymore. I removed everything Canon (prefs, extensions, folders in App Support, etc.) and reinstalled everything... still the same error from MP Navigator EX. 249.0.0.0 Scanner in use.

 

I can scan via Preview or Image Capture, but that is one scan a t a time and you have to set the scanning options/area every time. With MP Navigator EX I can scan 50 or images in one batch, modify them and save them all at once into a folder (and MPNEX numbers them just fine!) or into a PDF. Much, much faster than with Apple's standard tools.

 

So, does someone here experience the same thing or uses other scanner software that also does batch scanning and works with an MP630?

 

Thanks!

Mac OS X (10.7)
  • PAHU Level 6 Level 6 (14,400 points)
    Currently Being Moderated
    Aug 8, 2011 3:00 PM (in response to macvos)

    According to the Canon Australia web site there is a new version of MP Navigator EX for your MP630 to support Lion. If you look at this link, MP Navigator EX v2.0.5 was released this month to add support for 10.7. It also mentions that if you are using the scan button on the MP630 you may need to install MP Opener EX 2.0.

     

    So I suggest you remove the application again and install v2.0.5.

  • ILYA GONCHAROV Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 9, 2011 5:19 AM (in response to macvos)

    Have you tried to install the latest ICA Driver from Canon?

    ouch.. I didn't notice your last post )

     

    I've the another issue with latest MP Navigator - it didn't show the scan preview (gray background only), but other functions work properly. So in Lion I use the Image Capture with Preview )

    Oh.. Lion brings too many surprises every day )

  • Plucker Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 1, 2012 5:30 AM (in response to macvos)

    I had a similar problem after migrating my apps to a new Mac with Lion.  There were 4 downloads on the Canon support page for the MG6150 all-in-one device and I downloaded the latest versions of them all but still MP Navigator EX wouldn't work.  Turned out the driver download didn't include the scanner driver, just the printer driver and I managed to find and install the scanner driver and then it all started working!

  • MacMoSGF Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 13, 2012 4:17 PM (in response to macvos)

    I have a Canon MP970 printer.  After the installation of OS X Lion, the scan preview function of MP Navigator EX no longer worked.  After reading the posts here, I downloaded and installed the newest software for MP Navigator EX applicable to my printer, but the preview function still did not work. 

     

    There is also a scanner driver (ScanGear) provided by Canon that is related to the printer.  Downloading and installing that new driver resolved the problem.  The scan preview worked immediately as it had in the past. 

  • CosmoPlavix Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 27, 2012 10:37 AM (in response to MacMoSGF)

    Yes, the scanner driver is available at the following link:

     

    Download

  • Marty Roberts Level 1 Level 1 (10 points)
    Currently Being Moderated
    May 3, 2012 10:24 AM (in response to CosmoPlavix)

    I just installed that and it still won't work - any other ideas??  I hate Lion!!

  • CosmoPlavix Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 3, 2012 1:17 PM (in response to Marty Roberts)

    Did you restart your computer after the install?  I'm sorry, but that's all I know.

  • Marty Roberts Level 1 Level 1 (10 points)
    Currently Being Moderated
    May 3, 2012 1:20 PM (in response to CosmoPlavix)

    I went to Canon's web site and found a different (newer?) driver and now it works - thank goodness.  I can't tell you how many headaches I have had since switching to Lion.

  • CosmoPlavix Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 3, 2012 1:23 PM (in response to Marty Roberts)

    I'm glad you were able to fix it.  Good job!

  • Eric Hildum Level 2 Level 2 (265 points)
    Currently Being Moderated
    Aug 1, 2012 11:04 PM (in response to macvos)

    Actually, Image Capture can scan multiple documents at a time as well (though it does multiple passes).

  • mmbj Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 13, 2012 4:50 PM (in response to Marty Roberts)

    Hi Marty, where did you find the newer version.... I am having no luck. I've tried to download the links from other forums and Apple will not let me open. I am getting extreamly annoyed that I can not scan, even using image capture. Grrrrrrr Cheers Mandy

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