1 Reply Latest reply: Aug 8, 2011 9:53 AM by lllaass
Dolmo5000 Level 1 Level 1 (0 points)

Hello, I have a brand new ipod touch 4G.  Two days after getting it I was in the middle of looking at some apps and a white line across the screen appeared (horizontal line).  I turned off the ipod several time with no change.  After looking up what is may be I found it was most likely a bad pixel and there was nothing I could do.  I called apple and set up a repair which was about as easy as it could be.  The next morning when I got the pod out to take it to UPS, the line was gone.  What the heck is going on? 

iPod touch, iOS 4.3.3
  • lllaass Level 10 Level 10 (162,915 points)

    Bad bits sometimes happens.  If it recurrs try in order:

    - Reset

    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home

    button at the same time for at least ten seconds, until the Apple logo appears.

    - Restore the iPod from backup

    - Restore the iPod to factory defaults/new iPod. 

    If it still recurrs, then yu likely have a hardwre problem and return it to Apple for replacement.