Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 4 volume control not working properly

Why does my volume control buttons only work with my apple headset and mic installed. When headset not pluged in and I try to volume up or down I see the speaker logo with the word ringer above but no movement up or down. Also when in ipod mode the same thing happens. when headset pluged in volume works properly but with headset unpluged there in no volume control available. under settings-sounds-ringer and alerts-change with buttons-on. tryed power off and restart no help.

iPhone 4, iOS 4.3.3, iOS 4.3.5

Posted on Aug 8, 2011 10:47 AM

Reply
11 replies

Jan 10, 2012 4:42 AM in response to chefharoldsol

i've just had the same thing happen to me. i dont know why but the ringer volume control doesnt work. i though it might be my speakers but like you when i try and change the volume of my ringtone in the settings, the sound works. but when i try and play music from my phone the option to change the volume isnt there anymore. i recently plugged my phone into my docking station and the volume control works when it plugged in on there but the second i take it off it stops working again.i've tried doing a hard reset and connecting it to my laptop but nothing seems to work. ive also had the 5.0.1 software for a while and this problem only occured yesterday so im not sure if thats the problem.

Mar 11, 2012 11:33 AM in response to chefharoldsol

I called Apple this morning and we walked through a bunch of the standard steps of testing and resetting my iPhone... Final conclusion by Apple was that since everything worked okay when the docking connector was hooked up and the problem returned when removed it was something wrong with the docking connector on the iPhone, maybe even some dust.


I took a one of my wife's artist's brushes and wetted it and scrubbed the connector on the iPhone.


Everything works perfectly now. Hopefully this simple fix will be all that is needed.


Phil

Mar 22, 2012 1:20 PM in response to chefharoldsol

Starting having this issue in the last couple of days and I hae been at the Apple Store and they performed some minor reset, and suggested I go home and do a "restore" after I backup. Anyways, my issue is strange because it's intermittent throughout the day. Much more annoying 😠


I also had the "rust" brushed off the connector port, and it did not change much. What I have found is that, if I plug in my headsets for the first time, it get the problem with no volume control showing, but then I remove the headset and plug it back in while music is playing and the issue is cleared. Believe me, it's not a case of the headset was not properly plugged in.


Anyways, this specific issue is only one of many I have began experience. VOICE CONTROL just activating on its own. HOME button not working for some time of the day adn then working again. I hope I get some help on my next Apple Store Genuis Appointment.

Jun 3, 2012 6:57 AM in response to chefharoldsol

Same thing happened to me last night. With no headphone attached, the volume cut in and out and in and out and finally quit. Pressing the volume buttons showed the volume sign box with no bars, and no volume slider in Music. With the headphones in, all worked as usual.


I folded up a stiff piece of paper and cleaned out all the dust in the dock connector and voila, the volume buttons work again.


Somehow, crud must be crossing some contacts enough so that the iphone thinks it's plugged into something external that controls the volume.


Clean out the dock connector. 🙂

iPhone 4 volume control not working properly

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.