Skip navigation

iTunes movies won't sync to iPad

4090 Views 5 Replies Latest reply: Oct 30, 2011 7:39 PM by asfrost85 RSS
kimouz Calculating status...
Currently Being Moderated
Aug 8, 2011 11:39 PM

When trying to sync my iPad some of my iTunes movies won't sync and be available in iPad "videos" (while some will).  They are the most recent and are checked to be downloaded (I have tried all options) but they will not sync at all.  They have previously been synced and played correctly on the same iPad.  I have recently upgraded my Mac to Lion but cannot think of any other changes. I do get an error message after sync saying:"some of your photos, including the photo “IMG_0036.JPG”, were not copied to the iPad “....... iPad” because they cannot be displayed on your iPad."

iPad, Mac OS X (10.7)
  • King_Penguin Level 10 Level 10 (92,485 points)
    Currently Being Moderated
    Aug 9, 2011 12:55 AM (in response to kimouz)

    For the photos, deleting the photo cache from the computer has worked for some people - the location of the cache, and how to delete it, is on this page http://support.apple.com/kb/TS1314

     

    For the movies are they not syncing, or just not showing up in the Videos app ? i.e. does the number in Settings > General > About > Videos, or the amount of space taken up by videos shown on the bottom of the device's Summary tab on your computer's iTunes, indicate that they are on the iPad ?

  • asfrost85 Calculating status...
    Currently Being Moderated
    Oct 30, 2011 11:09 AM (in response to kimouz)

    How do you mean "checked" in the iTunes/Store/Purchased folder?

    Is this actually in the iTunes store ("new") section or the sidebar in iTunes?

    The movies show up in my Purchased folder. But No movies at all show up in the store's purchased folder.

     

    How do I "check" them.

     

    4 of my 7 movies will sync, so why can't I get the others that I just downloaded to load?

  • asfrost85 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 30, 2011 7:39 PM (in response to kimouz)

    This is what worked for me:

     

    (5 hours later.)

     

    http://support.apple.com/kb/TS1389

     

    Thanks for your suggestions!

Actions

More Like This

  • Retrieving data ...

Bookmarked By (1)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.