Software Update says Software Update can’t connect to the update server. But I am connected to the internet

Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.

Try trashing these files if they exist, but don't empty the trash yet...

Library/Preferences/com.apple.SoftwareUpdate.plist

Library/Caches/com.apple.SoftwareUpdate

Users/YourUserName/Library/Preferences/ByHost/com.apple.SoftwareUpdate.(12 digit number).plist

Users/YourUserName/Library/Caches/com.apple.SoftwareUpdate

Users/YourUserName/Library/Preferences/com.apple.SoftwareUpdate.plist

/Users/YourUserName/Library/Preferences/com.apple.systempreferences.plist

Reboot.

Try updating apple device iOS and PC browser to latest version; retry. 🙂

secarver wrote:

Try updating apple device iOS and PC browser to latest version; retry. 🙂

Posting the same useless advice in 8 different threads in less than ten minutes is not helpful..

Sorry; this worked for me on my issue. It should not have been posted on your thread. I hope your issue works out well and soon.

It worked! Many thanks!

Can I now empty the trash or what do I do with the files I put in there?