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  • CT Level 6 Level 6 (16,800 points)

    AMF, baby!

  • SarahD22 Level 1 Level 1 (0 points)

    I e-mailed Apple Accessibility about this issue, and as always, found that using humour got a response...!

     

     

    Hello,

    Thank you for your email.  We appreciate the feedback and will pass this on to the appropriate people for their consideration.

     

    Apple Accessibility

     

    Dear Apple Accessibility Team.

     

    I use my Apple Mac desktop with KeyStrokes and am forced to use OS X 10.7 as I use an iPad. I would rather be using 10.6 as I have cerebral palsy, and never for one minute thought that Apple would actually reduce the accessibility of OS X.

     

    What am I on about I hear you ask?

     

    I shall tell you, just carry on reading…….

     

    Once upon a time, there were two little arrows, one called Up, and one called Down. They lived very happily together for many years, but one day, somebody at Apple decided to take their (presumably small bit) of code away. They were suddenly gone, and many, many physically / visually disabled people missed them very much. All of those people were very sad, and miss those arrows very much… No longer can they click on Up and Down when they want to scroll up and down… This made people very unhappy, and some so miserable, that they actually contemplated the worst…

     

    DEATH BY WINDOWS.

     

    Please Apple, bring Up and Down Arrows back. 

     

    This is what my therapist has recommended. There can be no other remedy to this complaint, and it should be included in a tiny, tiny little update.

     

    Many thanks,

     

    Sarah

  • softwater Level 5 Level 5 (5,370 points)

    Martin Gallo wrote:

     

    For what this is worth, I submitted some feedbacl to Apple about this problem. They offered my a spot on the bete test team. I declined when I learned that there are no scroll arrows to test!

     

     

     

    Best post on this forum, ever!

  • softwater Level 5 Level 5 (5,370 points)

    Unfortunately Sarah, I can assure you those "appropriate people" are not listening.

  • Peter G. R. Level 1 Level 1 (10 points)

    I also need the arrows back!

  • CT Level 6 Level 6 (16,800 points)
  • crunch483 Level 1 Level 1 (5 points)

    Why not just use the arrow keys on the keyboard? And turn on the "Always" show scrollbars option in the "General" section of System Preferences.

     

    If the scrollbar is always showing, in addition to arrow keys you can now slide the little gray rounded rectangle around OR click above or below it to move by a bit larger amount than going up/down via arrow keys on the keyboard. This can also be accomplished using the page up/page down buttons if you're using an external keyboard, or if you're on a laptop, by holding down the "Fn" (function) key before pressing the arrow buttons on the keyboard.

     

    I always thought using those arrows at the very top and bottom of the scrollbar was the most inefficient method of scrolling anyway. What do they accomplish that you can't accomplish just as well with the above methods?

  • rossCantChangeAfterYouCreateYourAccount Level 1 Level 1 (0 points)

    Howdy crunch483,

    While you are correct about using the arrow keys (alternate method), the complaint isn't that there is no way to do the single line scroll, the complaint is that for specific tasks using them was EASIER!

     

    I'm a software developer.  I built my first computer in 1978 or so in high school. I have been writing software since then, so perhaps I'm an old timer.  The specific task that is made annoyingly unuseable without the little arrow scroll bars is lining up two pieces of software code side by side to review them for small differences.  Often you are moving the cursor around with the mouse and highlighting/deselecting regions of text. And in this instance, having the little arrow bars was a convienent way to re-align the two different files to be exactly aligned.

     

    Having the feature disappear, completely distroys a work flow method that has been built in for so many years it was automatic.  This makes seemingly mindless easy tasks halt, and think... how else can I do this.  Of course, the easiest way to do this is to just do it on the Windoze platform.  I'm developing software for a Windoze box anyway (it's my job)... I just happened to like using my iMac for all my computer work, as it was (prior to 10.7) superior for all those tasks.  This is no longer the case.... eventually I will be forced to adapt, but in the meantime, I don't have to like it.

     

    I am now officially casting a curse on the middle management types at Apple who endorsed this OSX10.7 change.  I herby proclaim that Mordac the Preventer of Information Services shall curse them with annoying limited productivity, and intermittant network outages for such a period as the scroll bar arrows remain absent from desktop GUI implementations.  I also invoke the gods of bit error rates and metastability and ask that they fail to provide positive spin on particular charmed quarks such that new hardware develoment efforts are stalled, and performance benchmarks show a suspicious intermittant failure to just meet product specifications during development.  These ills and other related just barely unmanagable mayhem I curse the Apple corporation with, until such time as the little arrows are restored to their rightful place on the desktop.  So let it be written, so let it be done. 

     

    Ahh, I feel much better now.

    -R

  • Borticus Level 1 Level 1 (0 points)

    Another vote for bringing back the arrows. The arrow key solution doesn't work for everything. One example is cases where there are multiple scroll bars and sliders in a single window.

  • brian284 Level 1 Level 1 (0 points)

    Just upgraded to Mountain Lion after holding back from Lion over Office concerns.  I often use/make/come across large webpages and scrolling line by line seems to have become near impossible.  My eyesight is not very good and the sidebar on, eg Safari, is too small to easily click on.  I have used a Logitach rollerball mouse for several years and they are streets ahead of any push around mouse for very precise control, and not very expensive.

     

    Apple please respond ASAP

  • crunch483 Level 1 Level 1 (5 points)

    Lol, you make some good points. I'm a web developer and I can relate to being frustrated by Apple and their seeming attitude of "we know what's good for you" without ever actually paying attention to feedback from their users, or so it seems.

  • crunch483 Level 1 Level 1 (5 points)

    Apple is unlikely to respond here...you're better off sending a message here:

    http://www.apple.com/feedback/macosx.html

     

    One of the earlier posters in this thread mentioned actually getting a response from Apple when posting in the "Universal Access / Accessibility" feedback area.

     

    And, if your computer is still under warranty or you don't mind paying for a support call, it couldn't hurt to call them up and yell at them too...maybe if enough people do that it will register with them.

  • petermac87 Level 5 Level 5 (6,125 points)

    crunch483 wrote:

     

    Apple is unlikely to respond here...you're better off sending a message here:

    http://www.apple.com/feedback/macosx.html

     

    One of the earlier posters in this thread mentioned actually getting a response from Apple when posting in the "Universal Access / Accessibility" feedback area.

     

    And, if your computer is still under warranty or you don't mind paying for a support call, it couldn't hurt to call them up and yell at them too...maybe if enough people do that it will register with them.

    What are Scroll Arrows?

     

    Pete

  • Courcoul Level 6 Level 6 (12,260 points)

    petermac87 wrote:

     

    What are Scroll Arrows?

    That reminds me of little kids asking "what are light bulbs?"

  • petermac87 Level 5 Level 5 (6,125 points)

    Courcoul wrote:

     

    petermac87 wrote:

     

    What are Scroll Arrows?

    That reminds me of little kids asking "what are light bulbs?"

    Why would a little kid say that? And what do light bulbs have to do with Scroll Bars being a thing of the past????

     

    Cheers

     

    Pete

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