Trackpad and keyboard not working correctly.

Question

Trackpad and keyboard not working correctly.

OK what gives? I have a 2.1 core 2 duo white imac with Lion. I just bought the bluetooth keyboard and trackpad last week. Everything was working perfect until just about an hour ago. Now they both keep loosing connection, the keyboard lags, and trackpad is so erratic that it is totally unuseable. I have replaced batteries, trashed prefs and deleted and the readded the devices to no avail. I can't use them like this at all. Thanks in advance for any help. This is very frustrating indeed.

iMac, Mac OS X (10.7)

Posted on Aug 10, 2011 2:50 PM

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Answer 1

captfred

Level 7

26,422 points

Aug 10, 2011 3:16 PM in response to Jeffrey Lawson

Jeffrey,

It sounds like interference on the 2.4Ghz band which both bluetooth and airport as well as some cordless phones operate. This can show up in airport or bluetooth. If you're on 2.4Ghz airport, switch to a lower channel like 3 or 4, or change to 5Ghz if your router supports it.

Here's an article that has other considerations:

http://support.apple.com/kb/HT1365

Regards,

Captfred

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Answer 2

Aug 10, 2011 4:01 PM in response to captfred

Ok thanks, I think I have it fixed. It was indeed my samsung facinate. I had bluetooth on and the imac was picking it up. I turned it off and everything seems ok. Wow!.

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