Keystrokes lost since upgrading to Lion

Question

Keystrokes lost since upgrading to Lion

Since I've upgraded to Lion I'm experiencing a rather odd problem: iWork doesn't respond to certain keystrokes. The worst offenders are Cmd-C, Cmd-V, and the like, but sometimes regular typing just doesn't appear in the document.

This is an intermittent problem: if I click on a Finder window and then back to Pages (or Numbers, or Keynote) then all is well once again – for a few minutes. Then, sure enough, when I try to Cut or Paste, I have to do it from the menu: the keyboard shortcuts won't work.

Anyone else seen this? Any suggestions how to track down what's causing it?

Martin S Taylor

Intel iMac, 3GB RAM, Mac OS X (10.7), iPhone 4; iOS 4.3

Posted on Aug 11, 2011 7:07 AM

Reply

Answer 1

Peggy

Level 8

41,601 points

Aug 11, 2011 10:00 AM in response to Martin S Taylor

Have you installed a third-party utility such as Better Touch Tool? If you have, you need to do one of two things - update BTT to a Lion-compatible version (if there is one) or use the BTT preferences to exclude the iWork apps.

Reply

Answer 2

Aug 11, 2011 12:07 PM in response to Peggy

I thought it might be Better Touch Tool, so the first thing I tried was uninstalling it. (Actually that was the second thing I tried. The first thing was trying a different keyboard!)

Anyhow, BTT is no longer running, and neither is Typinator, the other possible culprit.

Sadly, the problem remains.

MST

Reply

Answer 3

KOENIG Yvan

Level 8

41,807 points

Aug 11, 2011 1:39 PM in response to Martin S Taylor

Try to run Pages in an other User Account.

This test will tell if the wrongdoer is in your account or if it's in the huge set of files shared by every accounts.

Yvan KOENIG (VALLAURIS, France) jeudi 11 août 2011 22:38:34

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0

My iDisk is : <http://public.me.com/koenigyvan>

Please : Search for questions similar to your own before submitting them to the community

To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

Reply

Answer 4

Aug 15, 2011 6:32 AM in response to KOENIG Yvan

Nope, the problem is still there in every account.

MST

Reply

Answer 5

Sep 12, 2011 8:11 AM in response to Martin S Taylor

I've also noticed this problem in particular with Pages and Numbers since installing Lion. At first I thought it was my wireless keyboard and I changed the batteries. I noticed that if I press the power button on the wireless keyboard the Command-V, Command-P and Command-X will work but fails again later.

I'm wondering if anyone with wired keyboards have this problem too.

Reply

Answer 6

fruhulda

Level 6

15,161 points

Sep 12, 2011 9:49 AM in response to Martin S Taylor

If the problem is only with iWork apps I would uninstall them. Restart the computer and install iWorks again.

Reply

Answer 7

Sep 12, 2011 2:59 PM in response to Jellyfilled Studios

What "power button on the wireless keyboard"?

Have you replaced or recharged the batteries in your wireless keyboard? Or have something else interferring with its signal?

Peter

Reply

Answer 8

Sep 14, 2011 1:59 AM in response to PeterBreis0807

No, I don't use a wireless keyboard and I get this problem with both of the wired keyboards I own. I really don't think it's a hardware problem.

MST

Reply

Answer 9

Sep 15, 2011 7:45 AM in response to Martin S Taylor

Yes, I too have this issue. Wired Apple keyboard. No additional typing assist apps. If I click outside the Doc on the desktop, then back in I can type again. This almost always happens with the backspace and delete key. Never with characters. Very annoying. Hoping an update will fix it...

Reply

Answer 10

Sep 15, 2011 8:30 AM in response to Steve Self

When you find that a key won't work, try waiting for 30 seconds and see if it works then. (This isn't meant to be a practical solution, just a way of narrowing down the cause!)

MST

Reply

Answer 11

Oct 10, 2011 1:04 AM in response to Martin S Taylor

I have the same problem with MacBook Pro. I tested the keyboard problem with another 2 Macs in my company with osx 10.7.1 (MacBookPro, white MacBook) and all have the same problem with Keynote and Pages.

I do not use 3rd party utilities, tried another account, another keyboard layouts, reinstaling iWork - no effect.

I use Polish language system - is it possible it cause the problem?

Krzysztof

Reply

Answer 12

KOENIG Yvan

Level 8

41,807 points

Oct 10, 2011 1:31 AM in response to krzysztofp

krzysztofp wrote:

I have the same problem with MacBook Pro. I tested the keyboard problem with another 2 Macs in my company with osx 10.7.1 (MacBookPro, white MacBook) and all have the same problem with Keynote and Pages.

I do not use 3rd party utilities, tried another account, another keyboard layouts, reinstaling iWork - no effect.

I use Polish language system - is it possible it cause the problem?

Krzysztof

A localization oddity was already reported with the Polish Pages's version so your problem may be related to that.

May you describe exactly which shortcuts fails ?

I don't know your language but knowing exactly the shortcuts to test, I would be able to run the system in Polish and try to apply the "odd" shortcuts.

If I may reproduce the problem, I would file a bug report.

Yvan KOENIG (VALLAURIS, France) lundi 10 octobre 2011 10:31:19

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0

My iDisk is : <http://public.me.com/koenigyvan>

Please : Search for questions similar to your own before submitting them to the community

Reply

Answer 13

Oct 10, 2011 1:49 AM in response to KOENIG Yvan

The most irritating is cmd-c and cmd-v because I use it often... but generally problem is with whole keyboard. Sometimes it stops and I have to switch to other application (through cmd-TAB - it always works) and back then it works.

Krzysztof

Reply