HP Laserjet M1132 MFP on Mac OS 10.7 - No Scanner Detected

Sorry if there are errors of grammar. I'm using google translator because I am Brazilian and I do not write in English,just read.

I bought my printer M1132 After installing the Lion, and came across the same error message. I managed to solve this issue by enabling the root user and installing the drives by the super user root. When you finish the installation, it did not show the error message described above, and the scannerfunctioned normally for the program "HP Director". The image capture MAC did not work, even the Readiris program that came with the printer. But the point I'm getting now typicallyscan the "HP Director"

As the root user is disabled by default, you should follow the tutorial below to activate the super user. Log in by root in the Login screen, click "Other User". Then type in the spacereserved for root user and then type your password. Shortlyfollowing section to install the printer driver as usual.

Steps to enable root user in Lyon:

1. From the Apple menu choose System Preferences....
2. From the View menu choose Users & Groups.
3. Click the lock and authenticate as an administrator account.
4. Click Login Options....
5. Click the "Edit..." or "Join..." button at the bottom right.
6. Click the "Open Directory Utility..." button.
7. Click the lock in the Directory Utility window.
8. Enter an administrator account name and password, then click OK.
9. Choose Enable Root User from the Edit menu.
10. Enter the root password you wish to use in both the Password and Verify fields, then click OK.

Important notes

• Only the owner of a computer or its designated administrator(s) should have an administrator account or the root password.
• Any user with an administrator account can become the root user or reset the root password.
• A root password should be difficult to guess, containing both numbers and letters within the first eight characters.
• A root user has the ability to access other users' files.
• The root user has the ability to relocate or remove required system files and to introduce new files in locations that are protected from other users.

I hope it helped!!

Pr. Carlos Ricardo

Hi Trezi,

I think Thukano gave you right directions.

I had the same problem with an HPm1217 printer, "Setup Assistant" just stopped with the message "You must have...".

You have all of the software installed, you just have to start "Setup Assistant" again with "root" privileges and you can do it with a small application: LINK.

Here's another tip: I usually don't try to install printer drivers on OS X - especially from more common companies, like HP. Apple has a pretty decent database with all of those!

What I usually do, is connect the printer - OS X will usually identify it, albeit with less options, etc.

Then what you want to do is run software update, and it will suddenly have added there HP printer drivers. Not very intuitive to find that out, but it usually installs the exact vendor drivers, correctly, and you have a fully working printer =)

Of course, if you have already attempted to install drivers manually, mileage may vary. This has always worked for me. My all in one HP has the right model in the Print & Scan section. Including the scanner.

So - plug in the printer, let it 'talk' to it, and then run software update.

Jinx, the problem is not PRINTING but SCANNING.

My printer is network connected and the only way to scan is installing HP drivers and using "HP Scan" software from HP. You'll end with no scanner on the system (I really-really hate HP for this), but HP Scan will "magically" scan...

hi, can you help me with this? I tried using the launchasroot but it still won't work. Any steps to do? I don't know how to use launchasroot too. Hope you can help! I have the same printer and the same problem with my scanner which is not detected. thanks!

Ive had this issue when i installed my HP printer and had someone tell me that scaning is actually that has to be done some what manually go to prefrences and click on print and scan and you should see your printer once you see it you should have 2 options print and scan just click on scan when you want to scan something and you can have it saved in any format

Wait,

here you started to talk about another issue.

Scanning functions on some HP printers are available just installing HP drivers and utilities and using that (i.e. "HP Scan" utility). Fortunately I sold my M1217 and replaced with a Brother mfp and now I have both print AND scan on System Preferences. Lion added a problem as the HP installer won't install if you don't have root privileges. So, keep in mind that:

1. With some HP mfp you'll never see any scanner on the System Preferences panel and you MUST use HP utility to scan.
2. On Lion you have to use utilities as "LaunchAsRoot" to launch the HP drivers/utilities installer as root from your everyday user (that's how I made it work).

Ciao.