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HELP: I think my iPad was hacked overnight ??

hey everybody


i went on vacation to my father's beach house and brought my ipad, i am very very careful about all personal information and security...


he has a comcast connection and had a secure WEP password, it was a comcast three in one, phone, tv and internet router


anyways last night, i put the ipad into sleep mode at 1am (which i do all the time at home, never had a problem), locked the doors to the house and went to bed with the ipad in the night stand drawer next to my bed. only my wife and i were in the house...all week.


i wake up this morning and turn on my 64gb/3G 1st gen ipad (running 4.3) at 11am. i entered my 4 DIGIT PASSCODE to unlock the ipad and i click the safari app in the dock and 9 pages of history automatically opened up to sites i had never been to. so then i checked safari history and there were about 150 web pages visited, most notable, amazon.com


so freaking out, i check my email and sadly someone had ordered around $8,373.00 through my amazon.com account... they ordered android tablets, macbook pros, videos, cameras, kindles, etc. with everything shipped to my home address. the confirmation emails started coming from amazon at 8:15am-10:45am, just before i checked the iPad at 11am.


how could this happen? has anyone had an experience like this? or know what i am talking about?


i then drove immediately to my cousins house 2 miles away and changed all my passwords to EVERYTHING on my cousins hard-wired laptop NOT my ipad that was compromised....i also notified all 3 credit bureaus and put a fraud alert on my wifes and my social security numbers .... that they would have to call me before opening new credit cards, etc.


i then called the police and had them come out and note the incident, i changed all banking passwords, canceled my credit cards, revoked all bunk amazon charges and changed my password to changed my ebay, paypal, facebook, etc...


******** here's the kicker... Apple iPad Applecare rep said it had to be a close job ... someone had to get within 50-100 feet of comcast router and do it from there...


********SO RIGHT AS MY WIFE AND I LEAVE --- this kid walks down our barren vacation road, with a PC laptop OPEN in his hands, looking at it ....i asked what he was doing and he said going to his grandparents to use the internet, i said why is your laptop open, if you are just carrying it ??? and did he know that my router was broken into and my accounts hacked?? he looked young.


he acted so suspicious, so i called the police on him, he was walking around the neighborhood with the laptop open going up to houses and in back of them..... the police said his parents claimed he was going to his grandparents to use the internet, he was a minor... this is SOOO SUSPICIOUS!!!!


could he have hacked my ipad this morning??? from walking up to houses?? i mean 9 ipad windows were open...my passcode was bypassed and $8300 was ordered from my amazon.com account.


i left vacation and drove 2 hours home immediately after, i stopped by the genius bar at the Apple Store tonight and they ran diagnostics and looked at me like i was crazy... they had never heard of what i said before .....


they said i had really "low memory" cause there were a ton of Apps running... but when the genius double clicked my home tab, only weather.com, safari and mail were open. why was this??? were there Apps running in the background? could someone put a hidden App on my ipad?? my ipad is not jailbroken... could i test it somehow to see if it was??


I REALLY NEED YOUR HELP!! Apple Genius and Apple ipad Support and Care tossed me out like a wet towel.. said i could do whatever and that the Comcast network was probably compromised ... Comcast in turn is blaming Apple, that i probably downloaded an unsafe App months ago that had a keylogger on it and they waiting 6 months to nail all my accounts...


what should i do? is there anything you can think of??? i have not connected the iPad to my 3G network from AT&T nor my home WIFI... i also deleted about 30 apps i don't use in casae they had a keylogger, but i didnt think ipad had a keylogger unless it was jailbroken, mine is not.


or do you think my ipad was keylogged??? what apps could do this?? i got rid of Skype, Spotify, cause it sent my a security / virus email.... im so upset and dont know where to begin, any help would be MUCH MUCH appreciated and good karma comes back 10X fold... any ideas or anything would help.


i have to go to bed after this tragic long 13 hour miserable day ....


thanks for your help, smitt

Posted on Aug 11, 2011 10:33 PM

Reply
63 replies

Aug 12, 2011 4:57 PM in response to steeleblue

Don't get me wrong, it isn't an issue I would much prefer to have to enter my password when purchasing something. I can avoid the password if I am buying something during the same session on Amazon, i.e., I buy a Christmas present for one person and finish the purchase then I buy a present for myself and use 1-Click. But if I log out and close the browser the next time I go to purchase something and use 1-Click it will already have my UserID present (cookies are on for trusted sites) but password will be blank. And I would not have it any other way.

Aug 12, 2011 7:06 PM in response to deggie

thanks deggie,


i just got off the phone with iPad AppleCare technical support, talked with the nicest lady...


she wasn't sure what to do either... to restore and wipe it, or go ahead with the update from 4.3.3 to the new 4.3.5 that should address these issues with malicious PDfs and certificates...


so its downloading the 4.3.5 on my iMac which the iPad is synced with....


and it will either completely rectify the problem once the update completes download in 47 minutes


or i will get a rejection code error 1015, and that will prove my ipad was jailbroken (as the guy from moscow mentioned above)


small world too deggie, i live in MA north of Boston, but my sister lives in Bedford Texas like you...

thanks for helping me with all of this 🙂

Aug 12, 2011 8:21 PM in response to Smittayzone

******* Well heres the update,



i WAS able to update from 4.3.3 to 4.3.5 on my ipad, im going to leave it like this for awhile, like apple suggested and if it doesnt work out, i can restore to factory settings....



i didnt get any error messages or 1015's or anything like anybody said...



like you all, i am boggled too... was i hacked on my ipad? who knows..



was stuff ordered from my amazon.com account that neither my wife or i ever ordered, yes...



did i take care of changing all my passwords? yes.



did the charges get reversed from amazon, yes.



did i get new credit and banking cards and accounts, yes.



am i going to change my home network from WEP to WPA2... you bet your ***!



thank you everyone who held my hand through this and helped... i would have never found out about the 4.3.5 update from the Apple Geniuses, so you all helped me very much -- thank you.



will i ever log onto my father's vacation home WIFI network even after it is being changed to WPA2 also?? NEVER!!!!!!!!!!!!!



will i apologize to that kid with the laptop, probably not, since i will never know what happened...



have a great night everyone, thanks again for all your help,

smitt

HELP: I think my iPad was hacked overnight ??

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