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itunes doesn´t connect me anymore to the itunes store, have version 10.4., using vista, turned off kaspersky - doesn´t work either, reinstalled itunes - doesn´t work

itunes doesn´t connect me anymore to the store.

i use windows vista 32bit.

turned off kaspersky - doesn´t work.

reinstalled itunes 10.4. - doesn´t work.

all other things work perfect in itunes.

i really need some help!

itunes-OTHER, Windows Vista

Posted on Aug 13, 2011 12:37 PM

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Posted on Aug 13, 2011 4:25 PM

I tried this solution posted by rodfromnework and it worked for me. I also use Vista 32 bit


For PC users:


Start --> Programs --> Accessories --> (Right click on Command Prompt --> Run as administrator


then type in:


netsh winsock reset


hit enter. restart computer, open iTunes, go to Store


Hope it works for you too. Rod didn't specify operating system, so I think it might be a blanket solution to anyone using Windows.

2 replies
Question marked as Best reply

Aug 13, 2011 4:25 PM in response to klausfromgoldbach

I tried this solution posted by rodfromnework and it worked for me. I also use Vista 32 bit


For PC users:


Start --> Programs --> Accessories --> (Right click on Command Prompt --> Run as administrator


then type in:


netsh winsock reset


hit enter. restart computer, open iTunes, go to Store


Hope it works for you too. Rod didn't specify operating system, so I think it might be a blanket solution to anyone using Windows.

itunes doesn´t connect me anymore to the itunes store, have version 10.4., using vista, turned off kaspersky - doesn´t work either, reinstalled itunes - doesn´t work

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