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pixiedyke
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Q: Installing Update 2.1.3

I have tried several times to download and install ASU 2.1.3 on XP. When the automatic update failed, I tried the download only, manual install method. This has failed too, with an error on the installation. Any suggestions?

iPod touch, Windows XP

Posted on Aug 14, 2011 6:20 PM

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pixiedyke

Q: Installing Update 2.1.3

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  • by paulf99,

    paulf99 paulf99 Oct 12, 2011 11:43 PM in response to pixiedyke
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    Oct 12, 2011 11:43 PM in response to pixiedyke

    I get exactly the same problem, and the manual install option does not work. I now can't download the latest version of itunes or iOS 5 for my ipad....can anyone help please.

  • by seanoh13,

    seanoh13 seanoh13 Oct 13, 2011 6:53 AM in response to paulf99
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    Oct 13, 2011 6:53 AM in response to paulf99

    I'm also having the same problem. I've taken the next step and tried to "Repair" the Apple Software Update from the Control Panel and still wont install. 2.1.3 won't install and looks that that is preventing the update to iTunes 10.5. itunes, which is blocking my iOS 5 update.

     

    -windows vista

    -all windows updates are complete

    -have previously updated iTunes many times without an issue

  • by mfromsammamish,

    mfromsammamish mfromsammamish Oct 15, 2011 10:25 PM in response to pixiedyke
    Level 1 (0 points)
    Oct 15, 2011 10:25 PM in response to pixiedyke

    Someone else had the same problem. They went straight to apple and downloaded the latest version.  (www.apple.com/itunes/)   It worked!

  • by iNzight,

    iNzight iNzight Oct 17, 2011 4:05 AM in response to mfromsammamish
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    Oct 17, 2011 4:05 AM in response to mfromsammamish

    I have the same problem, but as i can't download the latest software for AOS, the iTunes-installer (for 10.5) can't finish. I have also tried the download only and then manually install later, and the problem is apparently that my computer don't have administrator-rights, even though i am logged onto my only administrator profile. I tried to repair it from the controlpanel and it looked like it was working but then it just came up with a new problem. It says it have a "void signature" (translated from danish) I don't know what to do, and this is stopping me from getting the iOS 5 update...