unknown error (-2002)

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unknown error (-2002)

I am getting unknown error (-2002) when I try to "create ipod or iphone version" of movies in iTunes, I am doing this because it's not syncing all my movies to my iphone. Can anyone help?

iPhone 3GS, iOS 4.3.3

Posted on Aug 15, 2011 3:48 AM

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Answer 1

Aug 15, 2011 3:50 AM in response to Vartra

A restore helped another user with the same error number here > https://discussions.apple.com/thread/1797798?start=0&tstart=0

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Answer 2

Vartra Author

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Aug 15, 2011 8:23 PM in response to Carolyn Samit

Ok, tried that, now not only does the content not sync over, when I select it, it doesn't reflect a change in the available memory of my iPhone. I can watch the videos via iTunes though. Still getting the 2002 error when attempting to create ipod or iphone version of a video.

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