7 Replies Latest reply: Feb 28, 2012 3:02 PM by baltwo
justcorbly Level 1 Level 1

Anyone know if Motorola's Surfboard SBG6580 cable modem can be used in wireless mode with an iMac? There's a warning *inside* the box that it only works with ethernet.  Software install fails, blaming it on Adobe Air.


2.66 GHz Intel Core 2 duo 20-inch iMac, Mac OS X (10.7)
  • baltwo Level 9 Level 9

    Which box? AFAIK, it should work w/o installing any software. If there are other issues, contact http://www.motorola.com/support/

  • justcorbly Level 1 Level 1

    The box it came in. It's buried in the User's Guide PDF. The ethernet works like a charm.  I wanted to try the wifi to see if I had the same problems I'm having with Lion and apparent DNS dropouts.

     

    I've been to the support site, but there's nothing there that's not on the CD.

  • baltwo Level 9 Level 9

    ISP->ethernet->modem->ethernet to computer. Modem->wifi->computer requires that you set up a wifi network. Details in the manual. BTW, I'm not using wifi or that modem, but AFAIK, you might have to contact your ISP to enable wifi. Can't help with that, but do know that TimeWarner's offering that modem for their users and that it works w/Macs.

  • justcorbly Level 1 Level 1

    I'm a T-W customers, so you'd think this think would work if they're distributing it. But, the users guide does state it's compatible with OS X only in ethernet mode.

     

    Eventally found a later version of the install software on the Motorola site.  It consistently locks up at the same point during the wifi  install.

  • baltwo Level 9 Level 9

    Then, you should be talking to Motorola. Maybe TWC is offering it to PC users. I disdain wirelessi stuff, preferring not to pollute the airways with unnecessary EMI/EMR. My house is hardwired for ethernet, upstairs and down.

  • Rainbow14 Level 1 Level 1

    I came here looking for an answer to the Motorola Surfboard SBG6580 "ethernet only" for Mac requirement. "System Requirements: Mac® 10.4 or later (Ethernet connection only)"

    No answer here, so I called Motorola. They said the Motorola works wirelessly with Macintosh, it is only the CD install that does not work properly with Macintosh.

  • baltwo Level 9 Level 9

    Rainbow14 wrote:

    They said the Motorola works wirelessly with Macintosh, it is only the CD install that does not work properly with Macintosh.

    Then, the responder doesn't know its backside from a hole in the ground. Mine's hardwired to ethernet and works w/o issues. This is the la latest speediest w/basic internet service.

     

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