Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

HP Officejet Pro 8500 A909g can't scan to network folder

Since upgrading to 10.7 Lion, I have not been able to scan to a network folder on my mac.


Have downloaded the latest driver from HP, and reinstalled the driver etc, but to no avail?


Any thoughts?

iMac, Mac OS X (10.7)

Posted on Aug 16, 2011 2:26 AM

Reply
9 replies

Nov 1, 2011 5:52 AM in response to garryfromhorsham

Hi Gary,


The problem is quite simpel. Apple made some changes to the smb protocol in Lion, which is used for the scan to folder feature. For instance, apple disabled some authentification protocols. You can correct that, if you're familiar with Terminal. Links you could try:


http://forum.thecus.com/viewtopic.php?p=7088


and


http://frankleng.me/2011/07/21/connect-to-a-freenas-samba-or-afp-share-on-lion-w orkaround/


I made our Officejet 7680 scanning to our Lion server again this way.... Succes!

Apr 19, 2014 6:21 AM in response to garryfromhorsham

Latest news:


there's a firmware update for HP OfficeJet Pro 6500 Wireless (A909g) which is compatible with the new SMBX protocol! This re-enables scan to folder capabilities in OSX 10.8 & later!


You CANNOT find this update under Mac OSX menu on the HP support page but only under Windows, and need to update the firmware via a Windows system (or a VMware machine).


After that, it works again!

🙂

HP Officejet Pro 8500 A909g can't scan to network folder

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.