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Mac Lion does not burn or read DVD-R CD

88564 Views 80 Replies Latest reply: Feb 11, 2014 3:43 PM by pettijohne RSS Branched to a new discussion.
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koreandrummer Level 1 Level 1 (0 points)
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Aug 16, 2011 7:31 PM

This seems to be a problem for all mac lion osx users (not sure if it includes the mac products that came out this year)... it pertains to DVD-R cd's..... This SHOULD be a BIGGER issue, and Apple just came out with an update today, but the issue persists.

  • leroydouglas Level 6 Level 6 (13,315 points)
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    Aug 16, 2011 7:35 PM (in response to koreandrummer)

    Not sure what you mean.  My DVD/CD reads and burns no issues.

     

    You are saying you have this issue?

    MacBook Pro, OS X(10.7.1) 2.4GHz i5 320 HD 8RAM
  • leroydouglas Level 6 Level 6 (13,315 points)
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    Aug 16, 2011 11:35 PM (in response to koreandrummer)

    Make sure you have a superdrive to burn DVD's  (surely 2008 is a superdrive?). If not it will just spit out a blank.

     

    >About this Mac>More info>Hardware>Disc Burning

     

    DVD-Write:    -R, -R DL, -RW, +R, +R DL, +RW

     

     

     

     

    You could try a different  brand name and see if this makes a difference.

     

    You could try a laser head cleaner,  bought just about anywhere DVD/CD are sold.

     

     

    report back

    MacBook Pro, OS X(10.7.1) 2.4GHz i5 320 HD 8RAM
  • leroydouglas Level 6 Level 6 (13,315 points)
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    Aug 16, 2011 11:46 PM (in response to koreandrummer)

    Try resetting the PRAM

    https://support.apple.com/kb/HT1379

     

    Feedback http://www.apple.com/feedback/

     

    or

     

    If  you want to report it to Apple's engineers, send a bug report  via its Bug Reporter system. To do this, join the Mac Developer Program—it's free and available for all Mac users and gets you a look at some development software. Since you already have an Apple username/ID, use that. Once a member, go to Apple BugReporter and file your bug report. The nice thing with this procedure is that you get a response and a follow-up number thus starting a dialog with engineering.


    MacBook Pro, OS X(10.7.1) 2.4GHz i5 320 HD 8RAM
  • Milateket Level 1 Level 1 (0 points)
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    Aug 17, 2011 4:19 PM (in response to koreandrummer)

    I have been having the same problem! My machine is brand new and bought a week or so before the release of Lion. No issues before the the "upgrade". Now it is hit and mostly miss when i insert a DVD-R as to whether the disc is recognized or not. And after burning a DVD-R, that is if the machine recognized the blank DVD, i can reinsert it to have the MacBook Pro spit it out....

     

    https://discussions.apple.com/message/15946832#15946832

  • Milateket Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 17, 2011 5:31 PM (in response to koreandrummer)

    So: I just got off the phone with apple "care". After going through a few things like rebooting/resetting the guy tells me probably an "intermitant optical drive problem" and i need to take it to a certified apple repair store. This machine is just one month old and it was fine until the switch over to Lion.

     

    Some $1500.00 dollars later (not to mention the iPad i bought at the same time and the iPod i bought last year--oh yeah.. the iPod crashed in the first few months and they had to replace it with a "refurbished' unit) and i have a machine that does not work properly.

     

    Am i a happy apple customer? No....

  • JJ_Amsterdam Level 1 Level 1 (0 points)
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    Aug 18, 2011 7:13 AM (in response to koreandrummer)

    I had the same issue on my Macbook Pro this morning. It wouldn't accept a CD-R or DVD-R (both Verbatim). My last burned DVD was the one in Snow Leopard for the installation of Lion. I got some DVD+R now and hope they will work.

     

    JJ

  • SockRolid Level 1 Level 1 (5 points)
    Currently Being Moderated
    Aug 21, 2011 1:05 AM (in response to koreandrummer)

    I tried to burn some data to a CD-R and had the same problem.  The blank CD didn't appear on the desktop or in the Finder sidebar on Lion.  But iTunes launched and asked if I wanted to burn a playlist, so the system was detecting the disc.

     

    Then I remembered that I had changed my CDs & DVDs setting in System Preferences to launch iTunes when a blank CD was inserted.  I opened System Preferences -> CDs & DVDs and chose "Open Finder" for the "When you insert a blank CD:" setting. 

     

    Solved the problem for me.  Now when I insert a blank CD-R, it shows up on Desktop and also in the Finder sidebar.  Dragging folders to it, then clicking the "radiation hazard" burn icon burns the CD-R now.  (Late-2008 first-gen unibody MacBook Pro, Mac OS X 10.7.1, stock SuperDrive, Philips CD-R media.)

  • RedLips Level 1 Level 1 (0 points)
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    Sep 5, 2011 9:24 PM (in response to SockRolid)

    Thank you, SockRolid. Your solution solved my problem. I have a MacBook running on Snow Leopard.

  • PrimitiveSoundSystem Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 17, 2011 8:41 PM (in response to koreandrummer)

    I am having the same exact issue on my recently purchased iMac.  I work for an MSP so there are several different types of computers with various OS systems.  ONLY the MAC's with Lion will not read the disc I have.  The PC I refer to as "the worst machine I have ever had" opens the disc with no problem.  There is no way it is a coincidental hardware failure or the brand of discs.  I know this for a fact because before updating to Lion on this exact same machine I inserted and transferred about 20 discs, not only the same brand but from the same spindle.  I have zapped the PRAM, etc, etc.  There is something wrong with Lion and it is worse than a thorn in its paw.

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