Hi, I have a DELL XPS M1530, VISTA 64bit, I have been using itunes for my IPOD with no problem in the past, Now I bought a new IPAD2 and for some reason my itunes crashed during sync, I had to uninstall and now I can not install again, I keep getting this

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lekoque Author

Level 1

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Hi, I have a DELL XPS M1530, VISTA 64bit, I have been using itunes for my IPOD with no problem in the past, Now I bought a new IPAD2 and for some reason my itunes crashed during sync, I had to uninstall and now I can not install again, I keep getting this

iPad 2, Windows Vista

Posted on Aug 17, 2011 2:20 AM

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Answer 1

b noir

Level 9

72,336 points

Aug 17, 2011 4:37 AM in response to lekoque

Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)

Let's try something relatively simple first. Restart the PC. Now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair".

If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post:

Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a window pops up saying that the prograam has encountered a problem and sh...

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