John Humphrey
Level 1 (0 points)

Q: iWork files missing

Upgraded to Lion.  I have iWork '09.  Numbers works fine, but both Pages and Keynote indicate that "Files that iWork needs are missing" and "To restore the missing files, use the iWork Installer to reinstall iWork."

 

I'm at work and would really like to work in Keynote today, but my iWork disk is at home.  What has Lion done to take away files that Apple programs need to run? And, how to I restore Keynote to operation?

15" Powerbook, G4 iMac, and a Cube, Mac OS X (10.4.3)

Posted on Aug 17, 2011 8:41 AM

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John Humphrey

Q: iWork files missing

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  • by babowa,

    babowa babowa Aug 17, 2011 9:23 AM in response to John Humphrey
    Level 7 (32,078 points)
    iPad
    Aug 17, 2011 9:23 AM in response to John Humphrey

    I don't know that Lion has done anything to iWork - I upgraded from Snow Leopard and iWork 09 (retail copy, not from MAS) and all of it is working - which brings me to a question I have for you: what machine are you talking about? Can't be one of the things listed in your signature?

  • by John Humphrey,

    John Humphrey John Humphrey Aug 17, 2011 9:27 AM in response to John Humphrey
    Level 1 (0 points)
    Aug 17, 2011 9:27 AM in response to John Humphrey

    Those were from a long time ago and haven't been updated...  Still have the Cube!  I'm running a i7 MBP 15", now with OSX 10.7.1.  I'll work it out - just frustrating that I really wanted to modify one of my Keynote files today and I can't.

  • by babowa,

    babowa babowa Aug 17, 2011 10:25 AM in response to John Humphrey
    Level 7 (32,078 points)
    iPad
    Aug 17, 2011 10:25 AM in response to John Humphrey

    Well, obviously there isn't much you can do about it right now, but I'd agree that you should try a reinstall once you have access to the disks. And don't forget to update your "stuff" 

  • by befst,

    befst befst Mar 28, 2012 1:28 PM in response to John Humphrey
    Level 1 (0 points)
    Mar 28, 2012 1:28 PM in response to John Humphrey

    Have same problem. Hard drive crashed. Replaced it, reinstalled Lion, and then restored all my stuff from Timemachine. After much trying and looking into it concluded that iWork required files are not all stored in the App package but some are in system folders, such that when Lion is reinstalled its system files of course contain nothing for iWork, and when you restore iWork from Time Machine you only get the App packages.

    It gets even more interesting. When you try to download again from App store it won't because its already bought and installed on my machine, and when try to re-purchase it won't for same reason. Had to delete iWork and then repurchase the individual components. Appears to be rather sloppy work by Apple.

  • by rkaufmann87,

    rkaufmann87 rkaufmann87 Mar 28, 2012 1:37 PM in response to befst
    Level 9 (58,704 points)
    Photos for Mac
    Mar 28, 2012 1:37 PM in response to befst

    b When you try to download again from App store it won't because its already bought and installed on my machine, and when try to re-purchase it won't for same reason.

    Please look at the 3rd item on the list of the Mac App Store FAQ at:

     

    http://support.apple.com/kb/HT4461