5 Replies Latest reply: Mar 28, 2012 1:37 PM by rkaufmann87
John Humphrey Level 1 Level 1 (0 points)

Upgraded to Lion.  I have iWork '09.  Numbers works fine, but both Pages and Keynote indicate that "Files that iWork needs are missing" and "To restore the missing files, use the iWork Installer to reinstall iWork."

 

I'm at work and would really like to work in Keynote today, but my iWork disk is at home.  What has Lion done to take away files that Apple programs need to run? And, how to I restore Keynote to operation?


15" Powerbook, G4 iMac, and a Cube, Mac OS X (10.4.3)
  • babowa Level 7 Level 7 (26,820 points)

    I don't know that Lion has done anything to iWork - I upgraded from Snow Leopard and iWork 09 (retail copy, not from MAS) and all of it is working - which brings me to a question I have for you: what machine are you talking about? Can't be one of the things listed in your signature?

  • John Humphrey Level 1 Level 1 (0 points)

    Those were from a long time ago and haven't been updated...  Still have the Cube!  I'm running a i7 MBP 15", now with OSX 10.7.1.  I'll work it out - just frustrating that I really wanted to modify one of my Keynote files today and I can't.

  • babowa Level 7 Level 7 (26,820 points)

    Well, obviously there isn't much you can do about it right now, but I'd agree that you should try a reinstall once you have access to the disks. And don't forget to update your "stuff" 

  • befst Level 1 Level 1 (0 points)

    Have same problem. Hard drive crashed. Replaced it, reinstalled Lion, and then restored all my stuff from Timemachine. After much trying and looking into it concluded that iWork required files are not all stored in the App package but some are in system folders, such that when Lion is reinstalled its system files of course contain nothing for iWork, and when you restore iWork from Time Machine you only get the App packages.

    It gets even more interesting. When you try to download again from App store it won't because its already bought and installed on my machine, and when try to re-purchase it won't for same reason. Had to delete iWork and then repurchase the individual components. Appears to be rather sloppy work by Apple.

  • rkaufmann87 Level 8 Level 8 (47,985 points)

    b When you try to download again from App store it won't because its already bought and installed on my machine, and when try to re-purchase it won't for same reason.

    Please look at the 3rd item on the list of the Mac App Store FAQ at:

     

    http://support.apple.com/kb/HT4461