Previous 1 8 9 10 11 12 Next 230 Replies Latest reply: Mar 24, 2015 4:20 AM by Robert Sturgess Go to original post Branched to a new discussion.
  • wendyjo17 Level 1 Level 1


    off to a meeting. will do this afternoon and post accordingly

  • John Grzeskowiak Level 1 Level 1

    Just to reiterate (and bubble back to the top), pasting text using Cmd-Opt-Shift-v (instead of the customary Cmd-v) bypasses this paste bug in most cases. 


    One caveat; pasted text will be converted to the font and size of the message body text.  This is likely the behavior that most people are wanting - text will paste at the cursor and not a line or two above.


    Hope this helps.

  • datadelver Level 1 Level 1

    I have sent this thread to Adam Engst, originator and publisher of TidBITS, <>, to see if he thinks there's a story to be had in the lack of interest, apparently, by Apple in maintaining proper functioning in one of its flagship and most used software packages.

  • wendyjo17 Level 1 Level 1

    sorry for the delayed follow up ..

    my Outlook just updated yesterday and I am unable to recreate the issue at this time.


    I had previously removed HTML formatted signatures from automatically appearing in new emails and just had been adding them after I was done composing my message.. (pita)


    even as of a couple days ago, if i added the signature to the mail before i was done and needed to paste something, it was pasting it a line above the text block i was in.

    however, today,

    i just added a new HTML formatted signature, typed out a message .. copied something from a website and it pasted properly.


    I even closed outlook and opened it again .. and it is clearly working properly now.


    I know I wasn't imagining things... and unfortunately I don't have an explanation other than the possibility that MS update fixed it.


    I assure you I will post a video if the oddety returns.


    Best wishes to all for a speedy resolution.



  • StevenDBS Level 1 Level 1

    This is in response to datadevlr, not Wendys post:

    Especially with Outlook being terminated in windows 8 for many users of certain platforms. See:




    Apple could use this as an opportunity to enhance and improve Mail, Address Book, and iCal and win over some of those users still hanging on to Windows platform just because of Outlook, and not just ignore it like its an also-ran.

  • sharae Level 1 Level 1

    I've been chasing this with Apple for some time now. (I have AppleCare and filed a trouble ticket in Jan.)


    I spoke to a senior technical advisor this evening.


    He says that Apple engineering has lots of reports of this problem, and that they are working on a software update (no info as to when it will be available). He is seeking further info from Apple engineering, and hopes to have some further news for me early next week.


    I will post updates to the forum.


    (In Feb, I wrote to MacWorld  about this problem, with no response.)

  • CosmoBizon Level 1 Level 1

    Hi all,


    if that is a comfort to you all, even here in Bulgaria (quite a distance from Cupertino) the issue gives us a hard time.


    I have as you all did spend numerous hours in searching for a fix of the font issue and copy/paste issue in Mac Mail.





    <Email Edited by Host>

  • datadelver Level 1 Level 1

    I heard back from TidBITS publisher, Adam Engst, and also the person there, Joe Kissell, who would investigate and write up the story, if interested. They sympathized and commiserated, and even offered a few suggestions, but are not going to be publicizing the problem via TidBITS. They focused on the fact that this a bug, not the irony of Apple bringing cut & paste to the masses, and then many other insanely great items, only to not be able to produce an email program that uses it reliably.


    Neither of them are fans of signature files, because even if it looks great for you, depending on the recipient's e-mail, it could look totally different to them - and you don't have any control over that. This has been the case for years, and was/is a widespread problem with e-mail overall.


    It is also true, however, that 90% of the white-collar working population not only uses signature files, but may be required to use them. And since all programs give you the impression that they are customizable, then it's a totally reasonable expectation that those functions should work flawlessly.


    This is not the 1990s anymore. Software and hardware has come a long way. We should not be apologizing for using signatures, and Apple should at least provide tools that function as well as other programs, if not better.

  disappointment is showing.

  • TotoroO Level 1 Level 1

    Amen brother!!! Can't it just work? I hate hearing all the excuses about why email coming from Apple Mail looks bad to everyone outside the Apple Mail ecosystem (without a lot of manual work from Apple users). I've used many other email apps, including Gmail and Outlook of course. They all require too much tinkering to get right, but you can eventually get something that works automatically, including the signature. Not so with Mail. Rant stops for now...

  • 3mstrrktek7 Level 1 Level 1

    "They focused on the fact that this a bug, not the irony of Apple bringing cut & paste to the masses, and then many other insanely great items, only to not be able to produce an email program that uses it reliably."


    Okay, isn't true that an "insanely great item" is only great ........ if it works?


    To my knowledge the ONLY real issue hear is NOT necessarily that Apple's Mail program is flawed, but it IS flawed in that the HTML program they use within Mail, for the Signatures, IS the FLAW. Correct? Incorrect?


    This is NOT rocket science. It is that the underlying "comiler" for the signatures is NOT working properly; and, if it WERE, the email you send should look VERY CLOSE to what WE see, for the person receiving the email with that signature. Am I way off here. Am I nuts? (Don't ask my wife this question though).

    Anyway, I think it is called that newfangled thingamajigger ....... "WYSIWYG" ....... No?


    My web program, Sanvox, has to keep updating their program so that what I publish with it will essentially look the same in ALL browsers, and ALL computers. For the most part it does.

    The problem is that Apple is so **** busy playing with their iPads and iPods and iPhones that they have neglected their first and foremost user base of the Apple Computers that utilized the program (with Signatures) that THEY created.


    So, Apple, can't you spend a few hours and fix this; or, perhaps FIRE the company that you are using to compile the signature aspect of Mail??????


    Perhaps if threatened with a good YouTube video about this, that possibly could show that Apple isn't living up to their quality name, might get some action?

    My guess is that even if this does get fixed, Apple is going to say it is only a fix for Lion or Mountain Lion operating systems. I REFUSE to upgrade beyond Snow Leopard because with Lion I would have to upgrade EVERY program at the cost of several thousand dollars. My CAD program alone would required a $4000 upgrade because Apple changed something in Lion that makes it not work.


    Though TotoroO's "rant stops for now...." ....... I will continue a bit!!!!!!!

  • wendyjo17 Level 1 Level 1

    OK ..

    whoever is in contact with apple ..

    here is proof it happens in Outlook too




    I had removed my signatures and was able to paste fine..and had just given in to not being able to use automatic signatures.


    but in the interest of getting a screencapture for this thread, I added them back and it didn't happen for over a day, but after a couple reboots it is happening again, with 100% consistency  (not sure what rebooting more than once did)



    - Outlook for Mac 2011

    - Macbook Pro - 15 " late 2011

       - - Mac OS X Lion 10.7.4



    'geniuses'  i have told says it is an outlook issue, so if you guys could add this to your apple care contacts, i think it would get more traction.


    Let me know if you think I should do anything else with it myself.




  • 3mstrrktek7 Level 1 Level 1

    I just got a hairbrained idea - perhaps it is ridiculous, but thought I'd put it out there for everyone on this forum.


    Wondering if there are enough of us in one area or another that is close to the same Apple Store.


    Perhaps some of us could coordinate going in to the Apple Store, making a genius bar appointment online for each of us, right in a row - 3, 4, 7, 8, even 10 of us ..... right in a row, taking up an hour or two, and ALL of us there at the same time?!!! Seems like this might get some attention? I'm in the greater Sacramento, CA area. My closest store is Roseville/Rocklin. The Arden Fair one is about 20 miles farther.


    Do we have enough on this forum from a similar location that we could find a location where we could get about 10 of us together at the same time and "invade" the Apple Store?


    Like I said, just a hairbrained idea, but seems like it might prompt something?

  • TotoroO Level 1 Level 1

    A flash mob to the Apple Store - right now!! A cool idea. I'm not sure if enough of us monitoring this are close enough to each other, as you know may be an issue. However, I'm in the Bay Area, not so far from you. We're both near the heart of Apple.

  • sharae Level 1 Level 1

    Here's to the idea of Flash mobs of people with mail problems heading to Apple Stores around the world - hilarious! I'm in Sydney, Australia...

  • 3mstrrktek7 Level 1 Level 1

    Okay, I'm the one that suggested this, but not sure if "flash mobs" is going to get us anywhere!


    How about just some devoted "mac-abees" that just would like mail and signatures to work the way the rest of apple's products NORMALLY do! And maybe just call it an "invasion" of about 10 people or so per apple store! I hope this isn't getting us off the true subject and "disease" we are having to live with.


    There isn't one day that I don't encounter some aspect of this in my emails.


    Apple ....... Pleeeeeeeeeeeeeeeezzzzzzzzzzzeeeeeeeeee HELP

Previous 1 8 9 10 11 12 Next