Maverick1848

Q: iMac 24" (early 2008) with Nvidia 8800GS - Repair hopeless ?

Dear all,

my iMac 24" (early 2008) with a GPU type "Nvidia 8800GS" suffered a failure of the very same GPU indicated by flickering screen and complete freeze of the machine no matter if under heavy graphic duty or not. The apple service provider proposed a replacement of the Nvidia 8800GS with a card likely refurbished by Apple at a relatively high cost.

 

However scanning the internet (MacRumours.com, MacUser.de, YouTube, etc) one finds literally hundreds of iMac owners that suffered the same GPU failure on the same type of iMac (early 2008) after 2-3 years of usage. In all reported cases the refurbished Nvidia 8800GS failed within a time span of several minutes to several months. To me it makes no sense to spend money on a refurbished GPU that has a 100% probability to fail within months.

 

I already considered a downgrade to an ATI Radeon 2600 Pro, but learned that this will drastically reduce the 3D gaming performance.

 

I know there are alot of people out there with the same problem, but what I look for is someone who actually found a long term solution resulting in a long term stable machine.

 

Thank you for your efforts,

Maverick1848

iMac, Mac OS X (10.6.8), Latest Snow Leopard Release

Posted on Aug 18, 2011 3:05 PM

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Q: iMac 24" (early 2008) with Nvidia 8800GS - Repair hopeless ?

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  • by John Hammer1,

    John Hammer1 John Hammer1 Aug 18, 2011 3:08 PM in response to Maverick1848
    Level 4 (2,805 points)
    Aug 18, 2011 3:08 PM in response to Maverick1848

    The graphics subsystem of an aluminum iMac is not a user-serviceable part. You can't just swap the graphics card out for a new one; it's soldered to the logic board.

     

    If your iMac is out of warranty, you either need to pay for the repair or replace your computer.

     

    I know that's not what you might want to hear, but that's the way it is...

  • by Maverick1848,

    Maverick1848 Maverick1848 Aug 18, 2011 3:20 PM in response to John Hammer1
    Level 1 (5 points)
    Aug 18, 2011 3:20 PM in response to John Hammer1

    Thanks john for that ultra-fast reply,

    anyhow my question is not if Ican do it on my own or through aprofessional service provider. I am ready to pay for this. What I seek to find out is if there is a way out of the vicicous circle of multiple replacements of one Nvidia 8800GS GPU after the other and no long termstable system.

  • by John Hammer1,Helpful

    John Hammer1 John Hammer1 Aug 18, 2011 3:32 PM in response to Maverick1848
    Level 4 (2,805 points)
    Aug 18, 2011 3:32 PM in response to Maverick1848

    I've seen offers on the web for services which will replace one graphics card for another in an iMac. You pay for the hardware and the service, and the service... ain't cheap... because it's not a trivial operation. I would never spend the money to have this done, because there will still be no certainty that things won't go kah-blooey later.

     

    I sympathize. The iMac I'm currently using blew out its logic board two years into its three-year AppleCare warranty. It was replaced at no cost to me, of course, but as you pointed out in the case of your iMac, this was a well-known issue. And if it were to happen now, I'd be SOL because my iMac is now almost a full year out of its warranty.

     

    On the other hand, I've held onto this iMac as my main desktop for a long time, much longer than I have for any computer in the past. 3-4 years is a good long time for a mostly-not-upgradeable all-in-one machine so I won't shed too many tears if that problem repeats (although of course I hope it doesn't). You've gotten three years plus out of your iMac, and while it might be tempting to pay for a repair, it might be better to just yank the resellable components (hard drive, RAM, etc.) and purchase a replacement Mac.

     

    If you decide to go for the repair, you might find a sympathetic ear at your local Apple Store, if you come armed with some evidence that this component commonly fails and remain polite but firm. If you're lucky, they'll do the repair at no cost. Hope for the best, but expect nothing.

  • by Knifedge,

    Knifedge Knifedge Aug 18, 2011 3:46 PM in response to Maverick1848
    Level 4 (1,605 points)
    Aug 18, 2011 3:46 PM in response to Maverick1848

    I would not consider using a refurbished card. Buy a new NVIDIA, a new ATI, or get rid of it. I chose option 2 for my iMac with the same problem. Since I didn't use it for games anyway it seemed like the best option because it was about $100 cheaper, and there are fewer complaints of the ATI card failing. In addition, I am now using SMC fan control to run the fans a little faster in an effort to keep it cooler and help prevent the same thing from happening again. As the NVIDIA card was failing, I was able to gradually increase the speed of the CPU fan to keep up with it's failing health and use the computer normally for another 3 months.

  • by Ian Corben,

    Ian Corben Ian Corben Oct 16, 2011 5:13 AM in response to Maverick1848
    Level 1 (33 points)
    iWork
    Oct 16, 2011 5:13 AM in response to Maverick1848

    Sorry to bump this but just interested in what you ended up doing, I have the exact problem on my 3 yr old iMac 3.06.

     

    Thanks

  • by Maverick1848,

    Maverick1848 Maverick1848 Oct 19, 2011 7:28 AM in response to Ian Corben
    Level 1 (5 points)
    Oct 19, 2011 7:28 AM in response to Ian Corben

    Hi Ian,

    I got an offer to replace the Nvidia with a new one for 600 EUR incl. labour. I called the Apple Hotline and asked if they would cover the Graphic card and I would cover the labour. They declined that this card is failing frequently and turned me down stating warranty period has already passed 2 years ago. I had the feeling they would have been more open if the failure happened "shortly" after end of warranty.

     

    In the end I decided to skip the replacement and buy a complete new iMac incl. Apple Care.

     

    After all I am speechless, that Apple openly accepts that an iMac 2008 which cost me approx. 2000 EUR is at the end of its lifetime after 3,5 years only.

     

    Take Care,

    Maverick 1848

  • by Ian Corben,

    Ian Corben Ian Corben Oct 19, 2011 11:08 PM in response to Maverick1848
    Level 1 (33 points)
    iWork
    Oct 19, 2011 11:08 PM in response to Maverick1848

    Thank you for your answer Maverick.

     

    I agree 100% with your comments. This is a premium piece of kit with a life expectancy beyond 3 years, long beyond.

     

    So I have the same dilemma as you - I will keep thinking, but, like you, I am not keen to spend a lot of money on the 3 year old computer.

     

    I hope you are enjoying your new iMac.

     

    Best wishes

     

    Ian

  • by melkbus,

    melkbus melkbus Nov 2, 2011 8:20 AM in response to Maverick1848
    Level 1 (5 points)
    Nov 2, 2011 8:20 AM in response to Maverick1848

    This is terrible, same problem here. My iMac8,1 (3.06GHz, Nvidia GeForce 8800 512MB) is dead. Flickering screen and all little blocks, but most of the time black. But I don't understand why repair should be hopeless? If I ask the Apple store to replace the GPU, it will probably work for another 3 years, right? (I understand this will be very expensive).

  • by Ian Corben,

    Ian Corben Ian Corben Nov 2, 2011 11:16 AM in response to melkbus
    Level 1 (33 points)
    iWork
    Nov 2, 2011 11:16 AM in response to melkbus

    Well, since writing before I did take my iMac in for repair.

     

    I don't want to tempt fate, but I am writing this on it right now.

     

     

     

    Good luck. Cost £260 at Apple store. Looked on as an investment!!

     

    Ian

  • by i_kenefick,

    i_kenefick i_kenefick Dec 29, 2011 8:18 AM in response to Ian Corben
    Level 1 (0 points)
    Dec 29, 2011 8:18 AM in response to Ian Corben

    I am in the same boat. I've opened a thread here. Apple needs to seriously cop on here. Defective products, denying known issues. What sort of accellerated testing is carried out on these devices? The testing does not seem to be catching these issues. Apple, are you not making enough money? Look after your customers!

  • by AKao,

    AKao AKao May 14, 2012 12:19 PM in response to Maverick1848
    Level 1 (0 points)
    May 14, 2012 12:19 PM in response to Maverick1848

    After having the iMac for 4 yeas, I am having the same issue. There were no warning signs, my screen just started flickering today and it seems to do so within 20 minutes of turning on. There's a lot of discussion on the bad nvidia card, but I am way out of warranty.

     

    I'm thinking of taking it into the store and see if they will fix it for free :)

  • by josefrombrande,

    josefrombrande josefrombrande Jul 4, 2012 2:30 PM in response to Maverick1848
    Level 1 (0 points)
    Jul 4, 2012 2:30 PM in response to Maverick1848

    Sadly I'm having the same issue with my iMac 2008 with 8800gs after having replaced the card in 2010 :(

  • by TinkerBot,

    TinkerBot TinkerBot Jul 19, 2012 6:59 AM in response to AKao
    Level 1 (0 points)
    Jul 19, 2012 6:59 AM in response to AKao

    This is sooooo bad, i am in the same boat and i cannot tell you how sorry i am that i payed extra for that graphics card

     

    I am going to call Apple in the next couple of days and see that options i have.

  • by BrunoMoreira,

    BrunoMoreira BrunoMoreira Jul 27, 2012 3:19 AM in response to Maverick1848
    Level 1 (4 points)
    Jul 27, 2012 3:19 AM in response to Maverick1848

    Yes I have the same problem. It failed me once and yesterday failed again. I need a fix since this is not my fault. Had any luck with Apple support? I don't want to be replacing the card all the time, especcially paying for it.

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