App Store broken

Question

Level 2

205 points

App Store broken

While it was working earlier today, currently the app store app on my iPhone and iPad are both not working correctly.

On the iPhone, it keeps asking me to reenable Genius over and over again and I can't use the "update all" button (it doesn't do anything). Also the past purchases screen only shows one page worth of apps and apps I bought are showing a price on the top ten page. On my iPad I can turn on Genius, but the page is blank as is the past purchases page. Also the layout is wrong on some pages. On both devices, some pages have a sign in button that doesn't work and most screens are missing the back arrow such that I get stuck on certain screens (like updates and genius on the iPhone). App icons are also missing and some pages randomly never display.

Basically the store isn't working correctly, though I can download updates and new apps by searching for the app.

Anyone else having problems?

iPad 2, Other OS, iOS 4.3.5

Posted on Aug 18, 2011 10:05 PM

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Answer 1

twiedi

Level 1

0 points

Aug 18, 2011 10:22 PM in response to Morac

Same with me.

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Answer 2

Morac Author

Level 2

205 points

Aug 18, 2011 10:24 PM in response to twiedi

Apple must be messing with it. I cleared my browser cache and now I the sign in buttons do nothing and all my purchased apps show as not purchased. Even the Featured page won't load. Hopefully they fix things soon.

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Answer 3

Aug 18, 2011 10:29 PM in response to Morac

I'm having issues too. I'm trying to buy a couple apps and the buy and back buttons aren't working or are non existent. They're missing out on my impulse purchases...

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Answer 4

Aug 18, 2011 10:30 PM in response to Morac

Same here. Must be a server issue. On my iPad when it doesn't even rotate properly. When it's in landscape the stuff on screen still looks like it's in portrait. Hopefuly they'll fix it soon.

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Answer 5

Kurt77

Level 1

4 points

Aug 18, 2011 10:31 PM in response to Morac

I hope they get this fix soon

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Answer 6

Aug 18, 2011 10:36 PM in response to Morac

Same for me. App store loads fine via iTunes, but will not load properly via iPad. Initial screen just spins, with feature buttons loaded at bottom. Shows not signed in, but "sign in" button, "redeem" button, "support" button at bottom of all screens do nuttin', honey.

It did update several apps using the updates button earlier this evening. but everything else appears to be munged.

Tried updating my iPad firmware, and resetting the iPad after. Neither helped. Same symptoms.

Sure looks like a server issue. Apple, you could post something and be, like, actually helpful here.

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Answer 7

Morac Author

Level 2

205 points

Aug 18, 2011 10:48 PM in response to Morac

iTunes on my iPad is also messed up. Pages won't load. I can see past purchases, but the app thinks they aren't downloaded.

Looks like Apple is having problems.

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Answer 8

BremboD

Level 1

0 points

Aug 18, 2011 11:03 PM in response to Morac

That's weird. It works fine on my phone, but my new iPad is doing the same as yours! Pages arent loading, the "buy" buttons dont work. Horrible timing... :(

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Answer 9

alfromtx

Level 1

0 points

Aug 18, 2011 11:07 PM in response to Morac

It's weird...my ipad2 isn't letting me doing anything in iTunes, my iPhone 4 is doing the same thing, but my wife's iPhone 4 is working fine and we are both on my iTunes account...

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