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Blank screen instead of App Store

iTunes Store loads anything except for the App Store. I can go to Music, iTunes U, Books, etc, but instead of the App Store I just get a blank screen. At the same time - such links as the iTunes Hall of Fame or specific categories open correctly. What can I do about that?

iTunes 10.4-OTHER, Windows XP Pro

Posted on Aug 19, 2011 4:01 AM

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28 replies

Aug 19, 2011 9:15 AM in response to RolandGarza

I'm using Vista Ultimate SP2 x64 and yesterday had the blank page issue on the Purchased Apps page but after completely uninstalling everything 'Apple' and after a reboot & reinstalling, it works OK.


The installer however installs Quicktime one version back, I think that has something to do with it. For now I have blocked QT 7.7 update.


There's another thread on a similar issue here: https://discussions.apple.com/thread/3216759?start=0&tstart=0

Aug 19, 2011 1:49 PM in response to vidjoe

Last download of QT that I did was a couple of weeks ago and App store was fine until tonight so not sure it is QT related. I downloaded several app updates 24 hours ago and browsed the store.


I'd suggest not doing anything for a while and seeing if it is just a temporary problem. The App store can be accessed with an iPhone (and presumably an iPod touch). Im' Windows 7 64 bit on PC, and tried also with netbook which is windows 7 32 bit.


Is anyone with a Mac having the same problem?


EDIT - just checked the Mac section of the forum and no-one so far mentions this problem.

Blank screen instead of App Store

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