1 Reply Latest reply: Aug 19, 2011 6:17 PM by rkaufmann87
Chip.Martin Level 1 Level 1 (0 points)

I bought the imac as an open box item at best buy.  I made the salesman plug it in to verify it was ok.  On the initial startup he just punched in some letters as the username.    My wife bought a mac air at the same time and it walked her thru the entire setup process.  how do I get back to the initial setup.  This is my first wxperience with apple computers


iMac, Mac OS X (10.6.8)
  • rkaufmann87 Level 8 Level 8 (48,805 points)

    It's pretty simple first place the Original OS X install disc that came with the computer in the SuperDrive and restart the computer while holding down the Option key. Choose the Install Disc, choose the language and then click the Utilities Menu. Next choose Disk Utilities, select the internal HD on the left pane, click the Format tab in Disk Utility and ensure the format is set to Mac OS Extended (Journaled) and then click format. This will wipe the HD totally clean. Next  exit Disk Utility and continue with the install. After OS X is installed and you have tested everything then use the iLife Install disc and install your iLife apps.