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User profile for user: Torgo
Torgo Author
User level: Level 1
8 points

App Store is just a blank page

I open the iTunes store, the music store loads fine, so do all the other stores except the app store -- I get a blank screen. No error code, no pop up, just a blank space where the App Store should be. If I look up an app in my Firefox browser, I can hit the "view in iTunes link" and see the app in iTunes and even download it. If I click on the category the app is in (like "Games"), I get a blank screen again. I'm running Win 7 home premium 64 bit, my DSL is running fine, otherwise (surfing, Spotify, YouTube, Netflix...).


Anyone else having the same problem? Apple tells me it's not on their end. Should I reinstall iTunes?



Windows XP

Posted on Aug 20, 2011 2:22 PM

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74 replies
User profile for user: Torgo
Torgo Author
User level: Level 1
8 points

Aug 20, 2011 6:22 PM in response to SH4

Same here -- started noticing it last night. At least I know I'm not alone. Thanks.


Apple support only tells me that they are not aware of any problems and the store is running fine, "...

I have verified that the iTunes Store is functioning and accepting connections, which indicates that the issue is related to your internet connection, local network, or your local computer itself."


Have you tried contacting support?


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User profile for user: WillyMischel
WillyMischel
User level: Level 1
4 points

Aug 21, 2011 1:01 AM in response to Torgo

I have the same problem.

Windows 7 32Bit, Latest Itunes.

Since friday i have an empty app store page. Other works fine, even if i search for an app, it gets the right page.

ItunesU works fine. Blank page on the Itunes main window


All solutions on the net, ask to totally remove itunes, and reinstall. doesn't work for all, so i will not enter that headacke if at the end it still wont work.

From all other posts, i can see that this is realy an apple issue and they should fix it asap !


Thank you all,

Willy.

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App Store is just a blank page

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