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stephenfromcascais Level 1 (0 points)

My wife's Macbook Pro only opens in Safe Boot mode, will not recognize her password or Snow Leopard Installation disc to run Disk Utility. In Single User mode, I cannot type fsck -fy at command line to check hard disc because keyboard only produces caps, not lower case.  Can anyone please help?

MacBook Pro, Mac OS X (10.6.8)
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