Autosave with Network Home Folders
When users who have their home folders on Windows servers attempt to use iWork 9.1 under 10.7 they are only able to save a document once. From then on the only way to save a document is by duplicating it.
A message appears which reads: The document "DOCUMENT NAME" could not be saved.
These entries appear in the logs:-
22/08/2011 15:39:49.625 [0x0-0x371371].com.apple.iWork.Keynote: [ERROR] genstore_storage.c:_ArchiveItem:386 Failed to save original permissions for item "/home/abn.tgs/Library/Autosave Information/C61A3B36-AF9B-42BD-9930-738C75D155BD.genstore.noindex/.genstore_sta ging/d7dZag8/staged"; error 13 (Permission denied)
22/08/2011 15:39:49.625 [0x0-0x371371].com.apple.iWork.Keynote: [ERROR] genstore_storage.c:_CopyfileAddWithArchiveAndSizingCallback:689 Failed to archive destination item /home/abn.tgs/Library/Autosave Information/C61A3B36-AF9B-42BD-9930-738C75D155BD.genstore.noindex/.genstore_sta ging/d7dZag8/staged
22/08/2011 15:39:49.626 [0x0-0x371371].com.apple.iWork.Keynote: [ERROR] genstore_storage.c:GSAddPathAsGeneration:980 copyfile "/home/abn.tgs/Documents/Test - Copy.key" to "/home/abn.tgs/Library/Autosave Information/C61A3B36-AF9B-42BD-9930-738C75D155BD.genstore.noindex/.genstore_sta ging/d7dZag8/staged" failed with error 0 (Undefined error: 0)
22/08/2011 15:39:49.642 Keynote: NSFileVersion tried to tried to add a new generation and failed. Versioned file URL: file://localhost/home/abn.tgs/Documents/Test%20-%20Copy.key, contents URL: file://localhost/home/abn.tgs/Documents/Test%20-%20Copy.key, error: Error Domain=GSLibraryErrorDomain Code=1 "The operation couldn’t be completed. (GSLibraryErrorDomain error 1.)" UserInfo=0x35469a0 {}
22/08/2011 15:39:49.642 Keynote: NSDocument failed to preserve the old version of a document. Here's the error:
Error Domain=GSLibraryErrorDomain Code=1 "The operation couldn’t be completed. (GSLibraryErrorDomain error 1.)" UserInfo=0x35469a0 {}
Looking at the permissions of subfolders in the ~/Library/Autosave folder with the inspector the user only has Read access to them although the permissions are fine on the file server.
Has anybody else had this issue/found a fix?