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Problem with usb soundsticks

3973 Views 25 Replies Latest reply: Mar 4, 2006 1:51 AM by Eric Benhamou RSS
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Nicholas Fitch Calculating status...
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Jan 21, 2006 3:03 PM
I just got my new computer all up and running, but when I hook my soundsticks up, I get no sound out of them. They show up in system preferences fine, but when I click on them, no sound. What is even stranger is that when I select them, iTunes stops playing completely. DVD player stutters and comes to a halt too. I am not sure if this is an intel problem, or simply a tiger problem, as both are new to me. Any ideas?

iMac core duo   Mac OS X (10.4.4)   1Ghz ram
  • Glorfindeal Level 6 Level 6 (9,330 points)
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    Jan 21, 2006 4:37 PM (in response to Nicholas Fitch)
    Another person was having problems with iSub so I imagine that it is a problem with the built in drivers in the OS. Unfortunately, HK never created drivers for the soundsticks, support was always built in to the OS.

    glor
    iMac G5 iSight 20, iPod Nano - Black 4GB, iPod Video Black 60GB, iPod Shuffle 1G, Mac OS X (10.4.3), 400 GB HD / 2.5 GB memory
  • Dana Pero Calculating status...
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    Jan 24, 2006 12:14 PM (in response to Nicholas Fitch)
    I just got an Intel iMac last night and I'm not have any problems with my USB SoundSticks. Just plugged them in, selected them in Sys Prefs and they worked great. No problems with them through any apps, including iTunes.
    iMac Intel and PowerBook G4, Mac OS X (10.4.4)
  • Robert Gruber1 Calculating status...
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    Jan 24, 2006 12:37 PM (in response to Dana Pero)
    Which ones do you have? Mine are the first version and don't work at all. The second version (sound sticks II) have blue lights on the upright speakers.
    Interestingly, they did work on the G5 iMac/iSight that I used for a week and then returned for the intel version.
    iMac 20' CoreDuo, Mac OS X (10.4.4), iMac 17' G4, PB G4 15, Cube, Mac Plus
  • Glorfindeal Level 6 Level 6 (9,330 points)
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    Jan 24, 2006 12:59 PM (in response to Robert Gruber1)
    He has to have the version 1. The sound sticks II, which I have plugs into the digital/analog audio out port, not the usb port.

    Glor
    iMac G5 iSight 20, iPod Nano - Black 4GB, iPod Video Black 60GB, iPod Shuffle 1G, Mac OS X (10.4.3), 400 GB HD / 2.5 GB memory
  • Dana Pero Level 1 Level 1 (10 points)
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    Jan 24, 2006 1:14 PM (in response to Robert Gruber1)
    Yes, I have version 1, the USB version. (No blue lights on my soundsticks, just one blue light on the big round base!)
    iMac Intel and PowerBook G4, Mac OS X (10.4.4)
  • Gary i Level 5 Level 5 (6,190 points)
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    Jan 29, 2006 1:28 AM (in response to Nicholas Fitch)
    The question is will they work after a restart, or are we going to be in a situation where we have to constantly unplug and plug them?

    This is an important issue for me, USB speakers seem to be rare, but you get many more options where output is concerned if they are USB speakers.
    iBook G4 14in, Mac OS X (10.4.4)
  • mcmstr Calculating status...
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    Jan 29, 2006 12:01 PM (in response to Nicholas Fitch)
    I, too, have Soundstick (USB) that do not work with intel iMac. Worked fine with G4 imac and Tiger. Unplugging with thew prefs panel open and/or restarting does not help. I only noticed the problem after installing real player 10 and WMP 9 but don't know that this has anything to do with it.
    Intel iMac 20 Inch, Mac OS X (10.4.4)
  • Mark Shipley, ACT Calculating status...
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    Jan 29, 2006 4:51 PM (in response to mcmstr)
    Okay…the first thing you need to do is to review your instructions, make sure you have everything hooked up right, plugs plugged in snugly. Try your preference pane again and see if they show up.
    Sounds like the Real Player 10 and WMP 9 may be the cause. I am unfamiliar with these applications, but you may try to see if there is a preferred output device (speakers) in the preference files of these apps. Go to the Real and WMP websites and see if they have anything posted.
    Now we will have some odd issues concerning these new Intel-based Macs for a little while, but things will get worked out.
    I hope that I have helped; I have the iSticks and they are incredible. I'll change Macs someday, but I'll keep my iSticks.
    17" G4 iMac, Mac OS X (10.4.4)
  • viper0066 Level 5 Level 5 (5,255 points)
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    Jan 29, 2006 7:27 PM (in response to Nicholas Fitch)
    FWIW, I tried my iSub, and no luck at all - doesn't even show-up in System Preferences.

    I think it might sound pretty good if the built-in speakers had the iSub. Might make me leave the Creature JBLs off. But, not until the iSub is recognized.

    The iSub's green light is illuminated, so I believe it is getting power, just need the software support.
    iMac Core Duo, 2.0 GHz, 2GB; iBook Dual-USB, 600MHz, 640MB -, Mac OS X (10.4.4), - AEBS; 4GB iPod nano
  • Robert Gruber1 Level 1 Level 1 (45 points)
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    Jan 30, 2006 7:06 PM (in response to Mark Shipley, ACT)
    no Real Player or WMP 9 here and still no soundsticks. Unplug/plug power and usb cable, no effect. Worked with the g5 iMac and prior iMacs. Maybe a sound card problem?
    iMac 20' CoreDuo, Mac OS X (10.4.4), iMac 17' G4, PB G4 15, Cube, Mac Plus
  • desilva Calculating status...
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    Jan 31, 2006 4:17 PM (in response to mcmstr)
    I've been able to pinpoint one problem specific to SoundSticks and HP printers. When I first set up my iMac Intel Core, my SoundSticks came up fine. Then I went to HP's web site to download the driver for my officejet 7130 all-in-one printer. Once I had loaded the most recent driver (8/2005), my SoundSticks ceased to function. After uninstalling the HP driver, the SoundSticks came back to life.

    If you have a USB-connected printer that doesn't have a driver included with Tiger on the iMac Intel Core, that may be your problem - at least it was definitely mine.

    JD

    PowerBook G4 12   Mac OS X (10.4.4)  
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