Previous 1 2 Next 25 Replies Latest reply: Mar 4, 2006 1:51 AM by Eric Benhamou
Nicholas Fitch Level 1 Level 1 (0 points)
I just got my new computer all up and running, but when I hook my soundsticks up, I get no sound out of them. They show up in system preferences fine, but when I click on them, no sound. What is even stranger is that when I select them, iTunes stops playing completely. DVD player stutters and comes to a halt too. I am not sure if this is an intel problem, or simply a tiger problem, as both are new to me. Any ideas?

iMac core duo   Mac OS X (10.4.4)   1Ghz ram
  • Glorfindeal Level 6 Level 6 (9,330 points)
    Another person was having problems with iSub so I imagine that it is a problem with the built in drivers in the OS. Unfortunately, HK never created drivers for the soundsticks, support was always built in to the OS.

  • Nicholas Fitch Level 1 Level 1 (0 points)
    Thanks for the reply glorfindeal,

    Anyone have any other ideas on this? I hate to have to get rid of my soundsticks but these stock speakers are killing me.
  • Dana Pero Level 1 Level 1 (10 points)
    I just got an Intel iMac last night and I'm not have any problems with my USB SoundSticks. Just plugged them in, selected them in Sys Prefs and they worked great. No problems with them through any apps, including iTunes.
  • Robert Gruber1 Level 1 Level 1 (45 points)
    Which ones do you have? Mine are the first version and don't work at all. The second version (sound sticks II) have blue lights on the upright speakers.
    Interestingly, they did work on the G5 iMac/iSight that I used for a week and then returned for the intel version.
  • Glorfindeal Level 6 Level 6 (9,330 points)
    He has to have the version 1. The sound sticks II, which I have plugs into the digital/analog audio out port, not the usb port.

  • Dana Pero Level 1 Level 1 (10 points)
    Yes, I have version 1, the USB version. (No blue lights on my soundsticks, just one blue light on the big round base!)
  • Nicholas Fitch Level 1 Level 1 (0 points)
    Thats the weirdest thing. I have no idea why yours work and mine don't. Does anyone have any ideas that I could try? Or should I just call apple suport?
  • Nicholas Fitch Level 1 Level 1 (0 points)
    ok, I guess I am just an idiot. They were still not working, but previouse comments gave me the confidence that they should, so I started messing with things again. While in pref panel I unplugged the usb connector and then plugged it back in and every thing is working now. Who knows what the problem was. I'm just glad they work again, no bass was killing me.
  • Gary i Level 5 Level 5 (6,190 points)
    The question is will they work after a restart, or are we going to be in a situation where we have to constantly unplug and plug them?

    This is an important issue for me, USB speakers seem to be rare, but you get many more options where output is concerned if they are USB speakers.
  • mcmstr Level 1 Level 1 (0 points)
    I, too, have Soundstick (USB) that do not work with intel iMac. Worked fine with G4 imac and Tiger. Unplugging with thew prefs panel open and/or restarting does not help. I only noticed the problem after installing real player 10 and WMP 9 but don't know that this has anything to do with it.
  • Mark Shipley, ACT Level 1 Level 1 (0 points)
    Okay…the first thing you need to do is to review your instructions, make sure you have everything hooked up right, plugs plugged in snugly. Try your preference pane again and see if they show up.
    Sounds like the Real Player 10 and WMP 9 may be the cause. I am unfamiliar with these applications, but you may try to see if there is a preferred output device (speakers) in the preference files of these apps. Go to the Real and WMP websites and see if they have anything posted.
    Now we will have some odd issues concerning these new Intel-based Macs for a little while, but things will get worked out.
    I hope that I have helped; I have the iSticks and they are incredible. I'll change Macs someday, but I'll keep my iSticks.
  • viper0066 Level 5 Level 5 (5,255 points)
    FWIW, I tried my iSub, and no luck at all - doesn't even show-up in System Preferences.

    I think it might sound pretty good if the built-in speakers had the iSub. Might make me leave the Creature JBLs off. But, not until the iSub is recognized.

    The iSub's green light is illuminated, so I believe it is getting power, just need the software support.
  • Robert Gruber1 Level 1 Level 1 (45 points)
    no Real Player or WMP 9 here and still no soundsticks. Unplug/plug power and usb cable, no effect. Worked with the g5 iMac and prior iMacs. Maybe a sound card problem?
  • desilva Level 1 Level 1 (0 points)
    I've been able to pinpoint one problem specific to SoundSticks and HP printers. When I first set up my iMac Intel Core, my SoundSticks came up fine. Then I went to HP's web site to download the driver for my officejet 7130 all-in-one printer. Once I had loaded the most recent driver (8/2005), my SoundSticks ceased to function. After uninstalling the HP driver, the SoundSticks came back to life.

    If you have a USB-connected printer that doesn't have a driver included with Tiger on the iMac Intel Core, that may be your problem - at least it was definitely mine.


    PowerBook G4 12   Mac OS X (10.4.4)  
Previous 1 2 Next