Blue screen of death???
My friend was using Word on her new iMac G5 (OS 10.4.3), when the screen went blue. The cursor is visible and can be moved, but does nothing, including no access to contextual menus. There are no icons, menu bar, or dock. Clicking F12 on the keyboard doesn't do anything, nor does command/option/esc.
Here's what I did to try to fix it:
1 - zapped the PRAM (5 chimes)
2 - ran Disk Warrior (Graph showed 23% fractures before running, 0% after)
3 - ran Disk Utility from the OS X install disk that came with her computer, both for disk repair and for permissions. No problems found.
4 - ran Apple hardware test (extended version) that came on the OS X install disk. All tests passed.
5 - booted into firmware, entered:
reset-defaults
reset-all
In every case, rebooting brought up the apple logo, then the OS X boot-up window which sometimes scanned all the way to the end, and sometimes stopped in the middle, but always brought up the blue screen and cursor.
What now???
733 MHz PowerPC G4 Mac OS X (10.4.4) This is not the problem computer
733 MHz PowerPC G4 Mac OS X (10.4.2)
Here's what I did to try to fix it:
1 - zapped the PRAM (5 chimes)
2 - ran Disk Warrior (Graph showed 23% fractures before running, 0% after)
3 - ran Disk Utility from the OS X install disk that came with her computer, both for disk repair and for permissions. No problems found.
4 - ran Apple hardware test (extended version) that came on the OS X install disk. All tests passed.
5 - booted into firmware, entered:
reset-defaults
reset-all
In every case, rebooting brought up the apple logo, then the OS X boot-up window which sometimes scanned all the way to the end, and sometimes stopped in the middle, but always brought up the blue screen and cursor.
What now???
733 MHz PowerPC G4 Mac OS X (10.4.4) This is not the problem computer
733 MHz PowerPC G4 Mac OS X (10.4.2)
733 MHz PowerPC G4, Mac OS X (10.4.4)
