7 Replies Latest reply: Aug 22, 2011 9:50 PM by bballa184
bballa184 Level 1 Level 1

When I connect my iPhone 4 to my computer, music, movies, and apps don't sync to the phone from the computer. I just switched computers and this was the first sync with the new computer. I've tried syncing with this computer multiple times, but the only things still on the phone are contacts, apps from before the switch, and music I've bought within the past few days on the device. I was using a Mac OS X Snow Leopard (pretty sure) and the new computer is a Mac OS X Lion.

Mac, Mac OS X (10.4.8)
Reply by Pembs on Aug 22, 2011 9:21 PM Helpful

Just checked my iTunes, don't seem to be having this problem. Here is what I can recommend:


  1. Restart iTunes, it may help
  2. Restart Computer if 1 fails.
  3. If you're on Mac, update to latest iTunes (released today)
  4. Restart iPhone and then iTunes and then plug it in

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