attachments not showing up in mail

Up in the mail menubar click Message then make sure that "Remove atachments" is unchecked.

Chris

We are still experiencing this bug, and have been for some time. I haven't confirmed that the server is Microsoft Exchange 2007, but it is the GoDaddy IMAP server imap.secureserver.net. I'm running Lion 10.7.3 and Mail 5.2 (1257). The symptom is that base64 attachments are truncated (when you choose View Message source, or if you save as raw message source). When viewed in Mail, the attachment appears to be missing. The message is _not_ truncated on the IMAP server. It seems that the truncation of the attachment happens some time after the message is downloaded. Perhaps (I'm just speculating) as a result of mailbox compression. In any case, the attachments don't get truncated immediately. I'm seeing it now in an e-mail that is 7 weeks old.

I just witnessed this on my wifes computer (Mac OS 10.6.8 with all updates). The server is Exchange 2010. Rebuilding the mailbox fixed the issue for at least one of the messages (may have shown up in others?).

The messages that had the problem were not large (~25 KB). When viewing the raw source of the message, it appeared that the only part of the message that was truncated was the last two lines, which contained the end of content boundary token ("--e89a8ff1ce2666b8d704b9720e06--")

One of her collegues in the same organization has experienced the same problem. I believe he is also using Mac OS 10.6.

I've had this problem for years and it's annoyed the life out of me, I never narrowed it down to Leopard OS and Apple Mail with IMAP as it only happens occassionaly.

It also removes the attachment when I'm sending to people, especially photo's and scanned JPEG.

Does anyone know if upgrading to Lion solves the problem? Otherwise I think it's time to bin the mail client as it's happened once to often now.

Upgrading to Lion has *not* solved the problem for me, nor for my co-workers. I've installed Mozilla Thunderbird and pointed it to our IMAP server for those occasions when I need to access a missing attachment. Given how long this problem appears to have existed, I don't expect Apple to fix it any time soon.

I don't expect a fix, unless Mail 6 in Mtn Lion resolves it.

Mailbox rebuilds are a workaround, but a ridiculous one.

I am having a similar problem with Lion, Apple Mail 5.1 and a POP server. Just when e-mails are from the specific sender of Railway company sending me the pdfs of the tickets bought on line. Very annoying. No idea how to solve. The attachment is there if I check mails with a webmail application, but Apple Mail does not see it at all.

Using Apple Mail 3.6 in Leopard (10.5.8). Many eMails with attachments (but not all within one folder) did not show any text, nor any attachments. Changed the settings for Mail with Onyx to "Display TEXT instead of HTML", then the text appeared (had tried before manually for each eMail within Apple Mail with no success). But not the attachments. If I go to "View -> Message -> Display -> Next Alternative", I can go through different attachments, ONE BY ONE. This is a pain to do, and really unacceptable from Apple. From what I read, it doesn't get better in Lion (to which I will have to unfortunately migrate next week, that being the reason I had to switch to Apple Mail in the first place).

If anybody knows a less cumbersome work-around, or if somebody got rid of that problem by upgrading to Lion, I would love to read that. It will make me dread next week a bit less...

Anybody else starting to develop a certain fondness for Windows?

This is STILL not fixed in Mountain Lion 10.8.2 ... How is it this default email client has this problem w/ the most popular business email system? I've got several instances of this and no attachment shows up anywhere on the mail client (changed to plain text, Cmd-Y, etc) but webmail has them displaying inline just fine. A lot of these are occuring w/ an icon in the sender's signature... So frustrating... going to webmail is NOT the solution. (and no, Windows is not an option)

You're right, Windows is--still--not an option. But Thunderbird is. Changed soon after the frustations of Mail in Lion and never looked back since.

I have to say that Mailbox Rebuilds do work for me, and I can then delete attachments.

But that is a workaround, and certainly unacceptable.

Can anyone raise a report with Bug Developer at Apple and get this fixed - they MUST be aware of it though?

I think it's a real pain and most annoying they've not fixed it.

Well it's 2016 and I'm having the same problem despite having Sierra 10.12.1 installed. It happens at random but sometimes it is too random that it becomes a nuisance to keep checking GoDaddys webmail. Same problem happens even when using Outlook 2016. Anyone has found a solution to this issue?

You might want to consider starting a new discussion. Since this one is a couple of years old, less people are likely to look at it. A new post would be much more visible. You can link to this one. Post in the Sierra community.

Apple should take care of this issue, by letting it here we help them understand that this has been around since years but nobody hasn't looked at it yet...

I also fired a bug on https://bugreport.apple.com/ with id 20466996, attaching logs and further details..

Unfortunately this is what you get with "consumer support", not so much if compared with an "enterprise support" 😟