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Q: Optical photoconductor needs to be replaced

Since installing Lion my printer utility continues to indicate "optial photoconductor needs to be replaced."

 

I have installed the latest Xerox printer driver for 10.7, but the message remains.

 

Xerox support says this is an issue with the CUPS printing configuration and Apple is aware of it.

 

Anyone else experiencing this? Any fixes?

Mac Pro 8-core, 4GB RAM, MacBook Pro, Mini Core 2 Duo, Mac OS X (10.6.7)

Posted on Aug 23, 2011 6:14 AM

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Q: Optical photoconductor needs to be replaced

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  • by lalaru_,

    lalaru_ lalaru_ Jul 18, 2014 8:05 AM in response to drdocument
    Level 1 (0 points)
    Jul 18, 2014 8:05 AM in response to drdocument

    having the same problem with 10.8.3 on minolta printer

  • by lng29,

    lng29 lng29 Oct 1, 2014 8:49 AM in response to lalaru_
    Level 1 (0 points)
    Oct 1, 2014 8:49 AM in response to lalaru_

    Also having this issue. Have followed all the steps and it hasn't helped. I am no longer able to print from my computer to any printers after the latest update (10.9.4) although I was able to perfectly fine last week.

  • by weick.3,

    weick.3 weick.3 Oct 23, 2014 6:56 AM in response to lng29
    Level 1 (0 points)
    Oct 23, 2014 6:56 AM in response to lng29

    Try disabling SNMP from the printer itself by logging into the printer web interface.

  • by reconize,

    reconize reconize Mar 28, 2016 11:57 PM in response to drdocument
    Level 1 (4 points)
    Mar 28, 2016 11:57 PM in response to drdocument

    Had same issue with a HP 9040 and got a mysterious fix.  I looked up found your article and after reading it poked around and went to system preferences printers and scanners then double clicked the printer on the left hand side printer cam up with the error then I went to settings on the printer window that had the error then to options .. under that there was tray 1 , 2000 sheet input tray , Duplex unit. I have all those so I selected them all and magically the error disappeared.  Not sure why and I went and deselected those items to see if it came back but it did not.  Not sure what fixed it but I figured it was worth mentioning.

  • by Danti,

    Danti Danti Aug 15, 2016 4:43 PM in response to drdocument
    Level 1 (13 points)
    Aug 15, 2016 4:43 PM in response to drdocument

    So, five years after the original post, I was working with an HP LaserJet 4200N today, having this same problem with Mavericks (10.9.5).  Printer seems to print OK, but print queue always shows this status message.  HP print driver version 19.13.  Another user complained that this printer would only print one copy of a document and then stop, when multiple copies were specified.

  • by Danti,

    Danti Danti Aug 15, 2016 5:15 PM in response to Danti
    Level 1 (13 points)
    Aug 15, 2016 5:15 PM in response to Danti

    Follow-up:

        The "photoconductor" message was cleared after re-setting the "Needs Maintenance Kit" status a second time on the LJ4200.

  • by THETOURNAMENTOFFICE,

    THETOURNAMENTOFFICE THETOURNAMENTOFFICE Sep 27, 2016 1:22 PM in response to drdocument
    Level 1 (4 points)
    Mac OS X
    Sep 27, 2016 1:22 PM in response to drdocument

    I am getting this same error about the optical photoconductor needs to be replaced on my OKIDATA C5500 printer and I am running OS X Yosemite 10.10.5. 

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