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charging is not supported with this accessory

675763 Views 460 Replies Latest reply: Apr 7, 2014 5:06 AM by A Hidden Person RSS Branched to a new discussion.
  • EdM5 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 25, 2013 5:35 PM (in response to joyfromfayette)

    So I should have viewed these posts prior to buying my 3GS';

    1. bluetooth problems due to IOS 6

    2. 3GS' cannot be upgraded to IOS 7 which seems to have resolved the bluetooth problem

    and now...

    3. the charging issue; I bought 4 phones (3GS') so that I could get T-mobile cheaply for my whole family

    - phones all connect to computer but don't charge through the USB hub

    - none seem to charge through the wall outlet

    but: I can connect and charge all of them through my new Asus laptop and the front of my desktop (older HP)

     

    I need a fix ASAP! this really *****!

     

    anyone having the same problem with the 4GS' with the IOS7?

  • matthew113 Calculating status...

    My question to apple is.

     

    Why should I pay over $30 for a apple charger that break every 1 to 2 years where I can get a charger for $3 which is of the same quality, and from the same country. 

     

    That charger which I purchased for $3 I can't use at all simply because apple won't allow it.  A waste of money!!!! All thanks to apple.  THANK YOU!!!

     

    Not to mention it's easy to break the glass as well, and there's other phones in the market where you can't even break it when you try. 

     

    This alone is going to effect my decision whether or not to get a New Iphone next year.  I'm not saying I'm not going to buy another Iphone, but I'm going to have a look around this time and really think about it rather than just automatically purchase another iphone. 

     

    This might be a good time to implement those things into your products.

  • Lawrence Finch Level 7 Level 7 (24,510 points)
    Currently Being Moderated
    Jan 1, 2014 4:27 PM (in response to matthew113)

    matthew113 wrote:

     

    My question to apple is.

     

    Why should I pay over $30 for a apple charger that break every 1 to 2 years where I can get a charger for $3 which is of the same quality, and from the same country. 

     

    That charger which I purchased for $3 I can't use at all simply because apple won't allow it.  A waste of money!!!! All thanks to apple.  THANK YOU!!!

    The charger you get for $3 is not the same quality. Remember that someone DIED last year because they used a cheap charger. Apple will allow any charger that meets their standards. If you get a message that it is not compatible it does not meet their standards. I have at least dozen different chargers that work fine with my iPhones and my iPad. If one doesn't it is not safe to use, either for you or for the device.

     

    The one exception is Lightning cables. The are PATENTED. Anyone who wants to make a Ligntning cable needs Apple's approval and must pay a (small) royalty. And there are plenty of these that qualify also. So if yours doesn't it either violates Apple's patent or has not been tested for safety to you and to your iPhone.

  • Authorize the new computer Level 1 Level 1 (0 points)

    I think, I have found the initial way to charge your iphone.

     

              1. Put your iPhone, iPod or iPad on charge.

              2. Then Turn off your device.

              3. Keep it off for hour and then turn it on, it will be charged 100%

     

    Good Luck

  • Silverer Level 1 Level 1 (0 points)

    Yes, the Lightning cable is patented.  But you have to read about the features that are patented.  A cheap copy might work fine, but it is in violation of the patents only if it copies the features of the patents.  That being said, you should read the patent claims.  There are features of the patents you would want in the cable.  I don't believe for one minute that the cable is expensive to produce, at least not for the price that Apple wants.  Your choice is to to shop elsewhere, meaning non-Apple products.  I have been using Apple products for years, my first machine being a laptop powerbook 160 (that was black and white, running system OS 7.5).  I'm not happy with some things that Apple is doing lately.  I've always liked Apple products and found them to be superior, but I am now seeing them stray from focusing where they used to focus, and I think that is a mistake.  My next machine will be generic, running Linux OS.  That's what's in your Android phone many of you like so much.  Call the OS whatever, but it's based on Linux. It puts you back in control of what you pay for.

  • DavePowell Calculating status...
    Currently Being Moderated
    Jan 28, 2014 12:37 PM (in response to joyfromfayette)

    I don't see the problem that I've run into.  I have an original iPad and the 10 watt charger came with it.  Since the cable is only three feet long, I bought a 6-foot USB extender cable.  I bought this iPad just this month as a refurb with warranty, and the connections are clean.

     

    Now I get the dreaded message, as I do when it's connected directly to my PC USB, where the battery percentage CONTINUES to drop even with the iPad in standby.

     

    I've never had the message with either of my iPods, gen 4 and gen 5 (nor my retired gen 2), with their lighter current load.

     

    It's true that I can use just the provided cable if I keep the iPad within three feet of an AC outlet, but this is a real pain in the ***.

  • Lawrence Finch Level 7 Level 7 (24,510 points)
    Currently Being Moderated
    Jan 28, 2014 12:56 PM (in response to DavePowell)

    The extension cable you bought does not have the power wire that is needed; it's probably a data-only cable. Instead get a longer cable designed for the iPad, either from Apple or from an Apple-approved aftermarket provider.

  • DavePowell Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 28, 2014 2:52 PM (in response to Lawrence Finch)

    Hardly.

     

    I seriously doubt that there would be ANY purpose in manufacturing a USB cable without the power wires!!!  This is NOT the case.

     

  • Lawrence Finch Level 7 Level 7 (24,510 points)
    Currently Being Moderated
    Jan 28, 2014 3:01 PM (in response to DavePowell)

    OK, so what is your explanation? I've seen lots of USB extension cables that are data only.

  • gciriani Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 28, 2014 3:48 PM (in response to Lawrence Finch)

    I found out that in my case it's a problem of bad contacts. If I fidget with the USB plug pulling it out or pushing it in a little bit, I eventually find a position in which everything works. I verified this over and over and over. After I find the right position, and the phone is charging, if I push the USB plug all the way in the error message appear again, proving that it is a question of good contacts in a certain position. I bet that most of the people experiencing the problem would be able to make their cable work with the same expedient.

  • DavePowell Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 28, 2014 4:23 PM (in response to joyfromfayette)

    "OK, so what is your explanation? I've seen lots of USB extension cables that are data only."

     

    As I said, this is NOT the case here.  As for "What is my explanation" it looks like the very small voltage drop in the six feet causes the iPad to refuse it.  Still, I came on here for ideas from others, not to be asked for my OWN explanation.

     

    The connectors don't respond to wiggling or cleaning.  The various odd suggestions (like turn on airplane mode) on other threads have no effect.

  • Lawrence Finch Level 7 Level 7 (24,510 points)
    Currently Being Moderated
    Jan 28, 2014 4:26 PM (in response to DavePowell)

    I have a 6 foot Apple cord and my phone charges just fine with it. So it isn't the voltage drop in that length of cord. Whatever it is, the problem is in the extension cord.

  • DavePowell Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 28, 2014 4:35 PM (in response to Lawrence Finch)

    "I have a 6 foot Apple cord and my phone charges just fine with it. So it isn't the voltage drop in that length of cord. "

     

    That is helpful information.  Thank you.  I guess I'll have to pony up for their cable.

  • lawnmowermantx Level 1 Level 1 (0 points)

    I've also got an iPhone, 3G, and I keep getting that

    'charging is not supported with this accessory'

    error. Could it be the cable? The white cable sold

    on Amazon with the electric / usb plug may NOT be

    an Authorized Apple device, but a cheapo knockoff?

    Does Amazon sell Authorized Apple cables, and chargers?

     

    I only spent $60.00 bucks for the 'used' iPhone, with a chipped

    screen corner.. and Net10 Unlimited data plan. I also can't

    send photos I take to those who have iPhones.. I took a pic

    of my dad to send to my brother, and red bang signs popped

    up, but.. it allowed texts to go through OK!

    (any solution to that error?)

     

    Has anyone have unlocked or 'converted' phones to Net10

    Prepaid with this kind of issue?

  • Lawrence Finch Level 7 Level 7 (24,510 points)

    First, the charging problem has nothing to do with net10. It is either the cable or the connector on your phone. Inspect the connector with a magnifying glass. Check for damage or corrosion. Clean any dirt you see with a wood or plastic toothpick or a clean, dry toothbrush. Aftermarket cables are generally OK for any iPhone models before the 5. iPhone 5, 5c and 5s use a proprietary, patented cable that has an active circuit in it, so only Apple or Apple-certified cables will work.

     

    Regarding your problem sending MMS messages, this is a feature that must be provisioned on your account. Contact Net10.

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