joyfromfayette

Q: charging is not supported with this accessory

When charging my screen reads "charging is not supported with this accessory".  Why?

iPhone 3GS

Posted on Aug 23, 2011 7:54 AM

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Q: charging is not supported with this accessory

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  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch May 12, 2014 5:53 AM in response to User111029
    Level 8 (38,298 points)
    Mac OS X
    May 12, 2014 5:53 AM in response to User111029

    .

  • by gciriani,

    gciriani gciriani May 12, 2014 1:14 PM in response to Lawrence Finch
    Level 1 (0 points)
    May 12, 2014 1:14 PM in response to Lawrence Finch

    Lawrence,

    I don't think it has anything to do with the lightning cable, because the problem happens on earlier cables too, that have a lower number of contacts and do not have the microcircuit. If you go back one or two pages in the comments of this thread, in the earlier cable there are only 4 wires, of which two are for the 5V voltage charging feature, and two are for data transmission. So the problem does not reside with the cable per se, but with the software of the iPhone.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch May 12, 2014 1:32 PM in response to gciriani
    Level 8 (38,298 points)
    Mac OS X
    May 12, 2014 1:32 PM in response to gciriani

    There are two different sets of issues. It is NOT software on the phone. If it were there would be millions of posts about it with 500 million iPhones in use. When the problem appears with dock connector phones it is almost always either a USB power source that does not have the required "compatibility" signal on the data line or a  dirty/damaged connector on the cable or phone. You can easily find hundreds of posts saying that cleaning or replacing the connector fixed it. This issue has been posted about regularly since the original iPhone, so it is clearly not a software issue with just one version. Unless you believe that Apple has failed to fix a software bug for almost 7 years through over 2 dozen releases.

     

    When the problem occurs with lightning cables you are guaranteed to get that message if the cable is not Apple's or from an Apple-licensed supplier. If it is an approved cable then again it is either a damaged cable, an incompatilble USB power adapter or a dirty or damaged lightning socket on the phone. The lightning cable that ships with the phone is more delicate than the dock cables that shipped with pre-iPhone 5 models, so at least some of the reports will be due to damage at the phone end of that cable that contains the circuit board.

  • by gciriani,

    gciriani gciriani May 12, 2014 7:41 PM in response to Lawrence Finch
    Level 1 (0 points)
    May 12, 2014 7:41 PM in response to Lawrence Finch

    Lawrence,

    I have to disagree. First, I'm not talking about the lightning cable. Second, in my case it is a problem that appeared recently with a new release for my hardware. A range of charge parameters that is too narrow would mean that only soem users receive the message and others do not. This would explain why I have a problem and why not everybody has a problem, and why my cable and my adapter work with other iPhones (and other releases) and not with mine.

  • by rfrch,

    rfrch rfrch May 15, 2014 3:00 PM in response to rtandrt
    Level 1 (0 points)
    May 15, 2014 3:00 PM in response to rtandrt

    Wow!!! You are the man!!! Searched so many sites but this has helped. Plug iphone in your original iphone cable connected to the PC (windows 7 in my case). "Not compatible" error shows up. Enter Windows 7 sleep mode. Charging starts! When you log on again in windows 7 everything is fine!!! Thanks so much for sharing this!!!!

  • by User111029,

    User111029 User111029 May 17, 2014 9:28 AM in response to rfrch
    Level 1 (16 points)
    Apple Music
    May 17, 2014 9:28 AM in response to rfrch

    When it is charging the voltage drops and when the Lightning cable has too much resistance the phone draws too much power this invokes the error message. I don't know how high the voltage can be, but I think it is 30 V.

  • by User111029,

    User111029 User111029 May 24, 2014 9:19 AM in response to Lawrence Finch
    Level 1 (16 points)
    Apple Music
    May 24, 2014 9:19 AM in response to Lawrence Finch

    What I do not understand is Apple is making a claim about quality by stubbornly promoting their proprietary devices setting it apart from the rest while their quality is not exceptional at all while higher priced than comparable products. It makes everything really complicated. I mean I don't want to spend my money on a microcircuit in a connector.

  • by User111029,

    User111029 User111029 May 24, 2014 1:24 PM in response to User111029
    Level 1 (16 points)
    Apple Music
    May 24, 2014 1:24 PM in response to User111029

    Also it appears that when the battery needs to be replaced the error message comes up more frequently.

  • by bernabekevinofficial,

    bernabekevinofficial bernabekevinofficial Jun 16, 2014 4:30 AM in response to joyfromfayette
    Level 1 (0 points)
    Jun 16, 2014 4:30 AM in response to joyfromfayette

    Guys, c'mon, COMMON SENSE

     

    "Charging is not supported with this accessory"

    It means that your CHARGER IS NOT AUTHORIZED TO CHARGE YOUR IPHONE

     

    Solution? Just buy original apple charger. Never tolerate fake accessory.

  • by User111029,

    User111029 User111029 Jun 16, 2014 1:10 PM in response to bernabekevinofficial
    Level 1 (16 points)
    Apple Music
    Jun 16, 2014 1:10 PM in response to bernabekevinofficial

    UNFORTUNATELY Apple doesn't have the charger I want.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Jun 16, 2014 2:50 PM in response to User111029
    Level 8 (38,298 points)
    Mac OS X
    Jun 16, 2014 2:50 PM in response to User111029

    What charger do you want that Apple does not have?

  • by User111029,

    User111029 User111029 Jun 16, 2014 3:23 PM in response to Lawrence Finch
    Level 1 (16 points)
    Apple Music
    Jun 16, 2014 3:23 PM in response to Lawrence Finch

    A bicycle charger.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Jun 16, 2014 4:20 PM in response to User111029
    Level 8 (38,298 points)
    Mac OS X
    Jun 16, 2014 4:20 PM in response to User111029

    What a neat idea! One way to use it and avoid the error message is to use it with a Dock cable and a Dock to Lightning adapter.

  • by User111029,

    User111029 User111029 Jul 8, 2014 1:40 PM in response to Lawrence Finch
    Level 1 (16 points)
    Apple Music
    Jul 8, 2014 1:40 PM in response to Lawrence Finch

    Not quite. As I said, the iPhone does not work with the PHILIPS DLP3600U/10. To say I should use Apple hardware comprises of a very limited world view, which is not uncommon for americans.

  • by CharlesKaufmann,

    CharlesKaufmann CharlesKaufmann Jul 25, 2014 3:15 AM in response to PurpleSage
    Level 1 (0 points)
    Jul 25, 2014 3:15 AM in response to PurpleSage

    This worked for me. Thanks.

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