I just upgraded to 10.4.1.1 I keep getting a message that "ITunes was not installed correctly" (error 7). I have uninstalled and reinstalled several times with no luck. I have the 32 bit version of Windows vista.
iTunes-OTHER, Windows Vista
How are you uninstalling itunes? You have to make sure you do it in the correct order, and remove ALL components or you can continue to have issues even after uninstalling and redownloading.
Look up HT1923 in the apple.com knowledge base it will give you exact steps you need to uninstall properly
I just tried that. The odd things was that it gave me permission errors on uninstalling Apple Application Support. I uninstalled everything else. Reinstalled and get the same error on the iTunes install.
Let's try to install iTunes manually...
Download and save a copy of the iTunesSetup.exe installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
Right-click the iTunesSetup.exe , and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the QuickTime.msi to do a standalone QuickTime.msi install.
Go into the folder and doubleclick the iTunes.msi to do a standalone iTunes.msi install.
If you get an error message during the install, let us know what it says. (Precise text, please.)
OS Windows 7 Ultimate SP1. 64-bit
Exactly the same problem for me; tried uninstalling, was unable to completely delete the bonjour folders, and had to resort to some tricky windows hacks to finally erase bonjour. Still unable to install iTunes 10.4.1
This is the first time I have ever had a problem installing or upgrading iTunes
Hi - Thanks for trying to sort this out. I followed your instructions exactly, I believe.
1. Manual install of quicktime.msi worked fine, no hitches.
2. Manual install of itunes caused 4 errors.
Here are the errors I eceived this time round - 4 errors in total. I should point out that this is about my 3rd time of installing 10.4.1, so I expect it is in a right mess now. However, perhaps someone will now be able to understand what is going on.
Did you try to install iTunes manually as I explained on the post above yours? Remember if you Window 7 64-bit you have to download iTunes 64 bit version.
Yes - please see above - tried manual install of quicktime and then itunes64, see screendumps.
Ok, try to do that:
- First you have to totally uninstall iTunes, Quicktime, Apple Software updater...-anything with Apple in the name.
- Second, open regedit using "run as administrator".
- Then go to the registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\ S-1-5-18\Components\25E80ACDE408FA340A7FB908F9CCEFFB\90F2D0AC118F4D8448E38C67696 C94A9D (this is the data I see in the screendumps)
...and selected the folder 25E80ACDE408FA340A7FB908F9CCEFFB
Right click & choose permissions
click advanced, and then the owner tab
type "administrators" in current owners field and check th box to replace the owner on subcontainer and volumes
Apply settings and then click permissions tab. Once again, add "administrators" to the list of permission entries, then click edit and check all permission boxes. Also click the 2 bottom boxes concerning the inheritable permissions.
Click OK
Now back on the main permissions tab, choose administrators in the group or user name window and then check full control and read checkboxes. Click OK.
Back in the main regedit window, you should now see keys in the right pane for each subfolder in:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\ S-1-5-18\Components\25E80ACDE408FA340A7FB908F9CCEFFB
On the menu bar click file > exit
download and install the new combined iTunes and Quicktime from apple.
Everything should work fine. I hope this helps.
Okay... so i followed ur advice until
Right-click the iTunesSetup.exe , and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
but I couldnt find the button Quicktime.msi Do i hav to like install quicktime first or something?
ps; i nvr install an itunes on my pc b4 and I'm using Windows 7 and i cant even download iTunes 64 bit version
Followed your steps, but when I get to your step - type "administrators" in current owners field and check th box to replace the owner on subcontainer and volumes
the box is already displaying "unable to display current owner", and I am unable to delete the text or amend it.
Do you have Windows 7 - 64 bit?
Are you logged in as Administrator of your OS?
Yes windows 7 64 bit, and logged in as administrator
mmm...ok try to do that...right click on the folder selected-click on advanced -> auditing -> add -> advanced -> find now -> add administrator & everyone -> go back to auditing section -> tick on "replace all existing inheritable..." -> click on effective permissions -> select -> advanced -> find now -> administrators -> make sure everything is checked and do that for everyone as well -> click on until you get out of the permissions section -> then go back into permissions and undo everything you just did -> try to access the keys and see if it lets you access them.
I hope it works...
The crazy thing is that I could have re-installed Windows 7 about 3 times by now, and probably solved it, which I am about to try now!
iTunes 10.4.1 install failed
