Gracenote not working

Question

Gracenote not working

I use Window 7. Am using Itunes 10

Abruptly, Gracenote stopped working. ITunes diagnostics says that there is no Internet connection, but obviously there is: 1) I am on this forum right now, 2) I can access ITunes store and download upgrades to apps and purchase new apps. So, obviusly, the problem is strictly with the Gracenot function of Itunes.

I have disabled my wireless rounter and connected my PC directly to the internet. No good.

I have uninstalled my virus protection software (McAfee). No good.

Any idea what is causing this problem?

Thank You.

Itunes-OTHER, Windows 7

Posted on Aug 24, 2011 3:46 AM

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Answer 1

Aug 24, 2011 3:49 AM in response to danielfromlas vegas

Check if you have a stable internet connection

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Answer 2

Aug 24, 2011 5:12 AM in response to angelfromstockton

Another unhelpful response. If you read the original post he obviously has a 'stable internet connection'!

Daniel,

I would check again later. The fact that some people are having store access issues & now your issue with Gracenote is probably related. Disabling various things and uninstalling will just be creating work for you when the fault lies at Apple's end.

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