5906 Views 7 Replies Latest reply: Jan 30, 2006 8:11 AM by Otto42
Thanks for the reply,
No I am not using Object Dock.
However, experimentation today has found a sort of "fix".
If I close iTunes with the X in the top right corner, it simply re-opens. If I close iTunes with Task Manager, likewise it re-opens. If, however, (and I had never tried this before) I close with "File" then "Exit" iTunes does not reopen.
Finally I have AN answer, but obviously iTunes still has a fault and Apple sadly after over a year of having been made aware of this problem for many users don't seem to have either the desire or the ability to resolve the issue.
The reason it's reopening is likely that some other program is accessing it using the COM interface, and this causes it to reopen. I asked about ObjectDock because it is known to do this, but it could be anything. Close any programs you have that are designed to pull information out of iTunes or designed to control iTunes before you close it. If you don't know of any, well, try closing other programs at random until you figure out which one is doing it.
Here is what I did and it has fixed the issue of iTunes continually re-opening itself after closing with reference to DCOM and embedding.
I disabled DrWatson by editing the following registry key from 1 to 0:
HKLM\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\AeDebug = 0
I disabled DCOM by editing the following registry key from Y to N:
HKLM\SOFTWARE\Microsoft\OLE\EnableDCOM = N
Then I restarted the computer.
Then, using Control Panel, I removed iTunes and restarted.
Then I went to C:\Programs and deleted EVERY folder relating to iTunes and iPod. If a folder refuses to be deleted, open Task Manager and terminate the relevant iPod process then it will be possible to delete the folder.
I then cleared my Prefetch folder, temp folder, and then recycle bin.
I restarted the computer, and re-installed iTunes.
Hope this helps other users with similar problems.