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itunes is using 100 % CPU

When Itunes is running it uses 100% of my CPU. Can somebody help me?

Windows XP

Posted on Aug 26, 2011 9:21 AM

Reply
214 replies

Mar 1, 2012 4:51 PM in response to WSWARTZ

Hmm. Odd. I certainly had all your symptoms but getting the network interceptor (NetNanny in my case) uninstalled cured it instantly. iTunes went back to normal CPU levels and the store within itunes started working.


@kctrocks; that generic "what to do with an overworked PC" advice isn't very helpful in this case, I'm sorry to say.

Mar 1, 2012 4:54 PM in response to kctrocks

kctrocks,


Sorry but your advice is pure BS. iTunes is stated by Apple to be Windows XP compataible. I don't need to upgrade my laptop to Win7 so I can load songs onto my 2005 5th Generation iPod. My laptop has the maximum ram it can hold (2GB). I renamed and uninstalled all the BS bloatware crap that iTunes 10.5.3.3 loaded on to my system. It's working ok now.


Expecting a user to do surgery on their computer to make an application run is not a proper way to engineer an application. This is Apple's screw up and they should FIX IT NOW!!!!


I'm going to try out some of these replacements for iTunes so that I can dump iTunes:


http://www.howtogeek.com/howto/29716/heres-five-alternatives-to-itunes-10-for-ea sily-managing-your-ipod/

Mar 6, 2012 7:54 AM in response to anthaeus1964

For me the netsh winsock reset command worked temporarily and would go back to 100% CPU usage with iTunes open, and 50% usage when iTunes was closed after a few minutes. I have XP


What worked for me was what another person posted earlier from Apple Support.

http://support.apple.com/kb/TS4123


Download the Autoruns that is at above link, find out what other program is interfering.

For me it was a parental control issue likes others here had. Mine was PureSight from

Brighthouse. I uninstalled it and now we are back to 0-7% usage even with iTunes open.

I needed another parental control so I downloaded Windows Live Family Safety and it

seems to run fine with iTunes so far. A lot of work to do to figure this out, but worth it in

the end. Good luck.

Mar 6, 2012 4:35 PM in response to BaboonLoveMonkey

Well when you have lots of software that should behave in certain standard ways in order to keep the system running as a whole, you can't blame just one thing. Yes, when network comms are failing iTunes should degrade more gracefully and tell the user, not just go into a crazy loop. But I suspect these network filtering products may be misbehaving in some way or making a false assumption about how ip sockets are used by apps... definitely their innocence isn't proven for me. The fact you don't have one, but just about everyone else with this 100% CPU issue has had makes me think yours is possibly a completely different problem.

Mar 6, 2012 10:05 PM in response to choddo

choddo wrote:


Well when you have lots of software that should behave in certain standard ways in order to keep the system running as a whole, you can't blame just one thing. Yes, when network comms are failing iTunes should degrade more gracefully and tell the user, not just go into a crazy loop. But I suspect these network filtering products may be misbehaving in some way or making a false assumption about how ip sockets are used by apps... definitely their innocence isn't proven for me. The fact you don't have one, but just about everyone else with this 100% CPU issue has had makes me think yours is possibly a completely different problem.

Sorry, are you actually suggesting no less than three popular anti-virus packages (the one I began with and the other two I tried) are faulty and iTunes is not? Perhaps I should run Windows without AV? :-D


Or perhaps Apple could just fix iTunes since I experience zero even remotely similar problems in any other app.

Mar 6, 2012 11:28 PM in response to BaboonLoveMonkey

Well kind of :-) . You don't need really network interception in AV. I certainly don't use any. I just use real time scan on files and keep my browser/acrobat/flash up to date.


I do want NetNanny or similar back though because of the kids using the PC but theres a way to make that work.


The fact that lots of products have a clash with this new iCloud and wireless sync of iTunes isn't that surprising since they all pretty much work the same way. If many of them have provided updates to resolve this (i don't know) that would suggest to me that iTunes is doing something new/different but still valid.

Mar 22, 2012 4:13 PM in response to Thomas Holder

The latest iTunes (version 10.6.0.40) has resolved the problem for me (Win XP SP3). I don't run Netnanny, just Norton 360. Prior to the recent iTunes update I was just opening Task Manager (ctrl-alt-del) and killing the offending APSDaemon.exe.


I had run the registry or whatever diagnostic suggested earlier in this thread to identify possible offending programs, but no offending entries appeared.


Anyway, the new iTunes solves the problem for me. So Apple was slow, but they did finally come through. Don't let the small stuff bother you. Life is good. :

Apr 3, 2012 3:22 PM in response to anthaeus1964

I've been trying to get all the PCs in the house (4) onto one iTunes library on a NAS, and also upgrade the wife's iPad to 5.1 (which demanded an upgrade of iTunes from 10.4, to 10.6, which is how I got here, and wasted one morning and two evenings, and still have to downgrade back to 10.4, just to stop the 100% CPU lockout on two of the 4 machines)


After reviewing the info at http://support.apple.com/kb/TS4123 , especially the list of software that Apple admits it doesn't play well with, the problem seems obvious: Apple's engineers have never been out in the world, just in the safe Apple orchard behind Steve's house.


Excuse me, but Kerberos, eset and CA security? These are major net Security operations. All the kids over at Apple always like to talk about how they don't get viruses (virii?) but all this means is that they should test their software when they deploy it into an environment that does.


These are the same engineers that wrote themselves into a corner that only throwing it all away and switching to unix could get them out of. That only giving up on their own platform and switching to Intel could make them profitable long enough to squeeze out a 'pod.


And these are the engineers we're relying on to write software for theWindows environment? Not sure who's more delusional, them or us.

itunes is using 100 % CPU

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