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the racing life Level 1 (0 points)

I've spent 2 hours on the phone with CableOne and they can't figure our why my MacPro isn't connecting to the internet through their Arris modem. I can connect to my network and see all my computers... so the ethernet port is working but the internet won't connect. I've tried Safari and Firefox browsers. My PC connects using the same ethernet cord with no problems. I've also tried connecting the computer directly to the modem with no results. And the ethernet port says it's connected and gives me an ip address. I'm out of ideas at this point. Any suggestions?

Mac Pro, Mac OS X (10.6.8)
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