1 Reply Latest reply: Aug 28, 2011 12:15 AM by King_Penguin
mkvandenberg Level 1 Level 1 (0 points)

While using an app my iPad 2 froze. Can't navigate away from the page. Anyone knows what to do?


iPad 2
  • King_Penguin Level 10 Level 10 (105,185 points)

    What app froze, and can you get back to the homescreen ?

     

    If it's Safari then try clearing its cache : Settings > Safari > Clear Cache (and Clear History)

     

    For Safari and other apps have you tried closing the app completely ? From the home screen (i.e. not with the frozen 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.

     

    If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.