Sari cannot open page

Hi ,

I have opened case with apple on issues I have on opening the webpages in iPad from the results of the google search.


The tech support put me on hold then cut the call.it is ok to say she don't know the methods to resolve but cannot cut the call. This is not the way apple treats customer.


Please aplenty look into this.

iPad 2, iOS 4.3.2

Posted on Aug 28, 2011 11:46 AM

Reply
1 reply

Aug 28, 2011 11:57 AM in response to govindagouda

Can you say for sure that it was deliberately cut-off ? We are just fellow users here, we are not Apple employees and Apple don't monitor these forums (there are too many forums/threads/posts for that).


But if you are having problems with Safari then try the following (if they don't work then more info on the problem and/or examples would be useful e.g. what you are searching for, what happens ...) :


Try clearing Safari's cache : Settings > Safari > Clear Cache (and Clear History)


If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.


A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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Sari cannot open page

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