Trouble installing AOL software-error code and message during instal

I had the earliest version of AOL software installed initially with the intro of Mac OS 10. Upgrading to the latest version of AOL's software for OS 10, now using OS 10.4.4, interupts during the installation process with the message 'Error creating folder' and the code 1008:9,-5000.
I have deleted all files referencing any other version of AOL on the computer including all items in System 9 (I also used this opportunity to delete all vestiges of System 9 from the computer). Everything is up to date on the computer. Both AOL online and telephone support were worthless. Any help would be appreciated.