Rocket Dual eSATA 6Gb/s For Mac ~ Requires Reboot to Recognize Drives

I bought this card when ordering my Mac Pro from Apple last year based on the recommendations of the sales staff on the phone.

I have had a huge disappointment at discovering the drives only show up in the finder if I reboot the computer. No hot swappable, it would appear, a very huge negative for me, and it doesn't make me happy, I feel a little cheated or defrauded by the recommendation based on what one would expect.

I do video editing and I've got a ton of apps open at once, shutting down all of my projects to access a multiple number of drives is a huge pain inconvenience and annoyance.

I called Apple initially upon discovery of this newly installed card not recognizing drives unless I reboot, and they told me to contact the card manufacturer: Highpoint. Highpoint doesn't have a good website help setup that I can discern, and I'm looking for a solution to this problem if one has been developed, be it a software update, a driver, or something else.

Is there a software update, fix, or workaround?