Previous 1 2 Next 16 Replies Latest reply: Aug 31, 2011 3:40 PM by panka121
markystar Level 1 (0 points)

i synched my iphone, transferred purchases, then backed up.


then i downloaded the most recent version of itunes and iOS 4.3.5.


i installed the software and the iphone hung when windows rebooted.


the iphone was stuck i recovery mode


i clicked "restore" and it restored to factory settings.


every time i click "restore" i get no option to restore from back up as i did in previous restorations.


what's going on.  i did everything by the book by making complete back up and syncs before installing.


any help would be GREATLY appreciated.

dell inspiron 6400, Windows Vista
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