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Unknown Error (-5000), It says I don't have permission to upload my podcast to my iPod

When I tried to upload podcasts to my iPod Nano 4th Gen., iTunes said that there was an unknown error (-5000) and I dont have permission to upload anything. I tried restoring the iPod and syncing again, but then I couldnt get any songs, podcasts, or anything else to upload on my iPod... It worked absolutely fine until today... PLEASE HELP...

iPod nano, Windows Vista

Posted on Aug 30, 2011 7:44 PM

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Posted on Apr 30, 2012 12:12 PM

I had this same problem until today, i realized you need to change the permissions on your folfders containing your itunes Media. Right click on your iTunes Media folder go to Properties - Security - Edit - Highlight your name and Allow FULL CONTROL from the boxes below. Then just hit Apply and OK, exit from everyting and this should solve your problem. All my music and podcasts came back without a problem.

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Question marked as Best reply

Apr 30, 2012 12:12 PM in response to beccaj

I had this same problem until today, i realized you need to change the permissions on your folfders containing your itunes Media. Right click on your iTunes Media folder go to Properties - Security - Edit - Highlight your name and Allow FULL CONTROL from the boxes below. Then just hit Apply and OK, exit from everyting and this should solve your problem. All my music and podcasts came back without a problem.

May 28, 2016 9:28 AM in response to beccaj

I got this same error trying to sync from my Macbook Pro (OSX Yosemite, 10.10.5) to my iPhone SE. Oddly, the problem didn't occur with my previous iPhone 5s. The solution was simple - it was a permissions problem like JennyMGA26 said. On the Mac, here are the steps I took to fix:

* Note the song that fails, on my case it was a Zeppelin song.

* Using the terminal, cd to the directory containing the song

* Run `ls -la` and note the owner of the file that fails, in my case it was an alternate username I was using at one point, let's say that username is paulhewson

* Run `sudo find . -user paulhewson` from the top level music directory (~/Music), this shows all the music that is owned by this alternate user

* This command will change the owner to your normal username, in this case my real username is hewson: `sudo find . -user paulhewson -exec chown hewson {} +`


I suspect this error could result from any sort of permission problem, in some cases maybe read-only or locked files, in which case you'd want to chmod or unlock the files. If there are multiple types of permission problems, you may need to repeat this process a few times. Might be easier to chmod/chown everything in music, but I tried to avoid that so I didn't cause other issues.

Unknown Error (-5000), It says I don't have permission to upload my podcast to my iPod

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