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I am unable to see tutorial videos on the apple site due to a missing pug-in

I am trying to view the video tutorials on the Apple website, I can hear the sound but can't see the video, just the words "missing plug-in"! What am I missing and how do I get it?

iMac, Mac OS X (10.6.8)

Posted on Aug 31, 2011 1:25 AM

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Posted on Aug 31, 2011 2:54 AM

Looking back at old discussions I found the answer. I turned off the Divx extensions in Safari>Preferences>Extensions and the Apple videos work! Thank you - you clever people!

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I am unable to see tutorial videos on the apple site due to a missing pug-in

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