jdavitt320

Q: iTunes Store won't open.

So I click the iTunes store tab, and the loading bar gets about almost halfway through...then it stops.  Then the Apple logo appears where the loading bar was, as if iTunes was idle.  I've tried uninstalling and reinstalling the iTunes programs, to no avail.  Is this happening to others?  Can it be fixed?

iPod nano, Windows Vista

Posted on Aug 31, 2011 9:58 AM

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Q: iTunes Store won't open.

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  • by erinfromsan diego,

    erinfromsan diego erinfromsan diego Oct 24, 2011 9:04 PM in response to jeremy282
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    Oct 24, 2011 9:04 PM in response to jeremy282

    OMG!!! I can not believe this actually worked. Thanks jeremy 282. I have been working on this for hours and hours and hours and was about to give up.

  • by robertfromalmere,

    robertfromalmere robertfromalmere Oct 24, 2011 11:31 PM in response to jeremy282
    Level 1 (0 points)
    Oct 24, 2011 11:31 PM in response to jeremy282

    This works thanks

  • by thomasfromwilliamsville,

    thomasfromwilliamsville thomasfromwilliamsville Oct 25, 2011 6:58 AM in response to robertfromalmere
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    Oct 25, 2011 6:58 AM in response to robertfromalmere

    Again, anyone who has tried this solution Jeremy posted .... have you rebooted, restarted, tried syncing, tried updating apps, downloading apps, etc...

     

    Instead of just saying "this worked, thanks". tell us what you did. After a few days come back and repost an update. Especially after you've rebooted your PC, launched itunes store, synced, updated, downloaded, etc ...

     

    Are other programs working perfectly besides itunes store? Details details people

  • by inmediasres,

    inmediasres inmediasres Oct 25, 2011 10:08 AM in response to thomasfromwilliamsville
    Level 1 (0 points)
    Oct 25, 2011 10:08 AM in response to thomasfromwilliamsville

    Very well then. Most people don't care to keep coming back to a problem forum to discuss the after-effects of the solution, but since you insist and I haven't been smart enough to unsubscribe to this thread...

     

    It's been several days, I have rebooted, it still works. I have synced my iPod. I have redeemed Starbucks free song codes. That is all I honestly do on the store, besides occasionally grab the free song of the week. I do not purchase anything so I cannot tell you about purchases, downloading/managing apps, etc. I only use this on my home computer so none of that is relevant to me.

     

    So for now, yes, it works. But somehow, I don't imagine it will do so the next time I have to update iTunes, given that this has happened every time I update for the last few releases. The solution I got last time worked until I was asked to update iTunes again. Then that solution no longer worked, as stated above. I can't really be confident that this new solution will work a second time based on that history, but I guess we'll see?

  • by jeremy282,

    jeremy282 jeremy282 Oct 26, 2011 11:33 AM in response to thomasfromwilliamsville
    Level 1 (0 points)
    Oct 26, 2011 11:33 AM in response to thomasfromwilliamsville

    Thomas,

     

    Sorry for the delay my man.  Yes, I rebooted and everything works fine.  I haven't tried syncing since I rebooted nor have I purchased anything, but everything still seems to be working.  I'll let you know when I sync again.  Thanks

     

    Jeremy

  • by Torch82,

    Torch82 Torch82 Oct 26, 2011 12:18 PM in response to jdavitt320
    Level 1 (0 points)
    Oct 26, 2011 12:18 PM in response to jdavitt320

    I've tried all the command prompt solutions. I've tried to uninstall iTunes in every order possible. I've tried contacting Apple Support....and still the progress bar gets about half way when I try to use the iTunes Store. Nothing is working. Months ago, yes this worked when I updated, but now, since I updated to 10.5, absolutely nothing will work. I'm running Windows 7 on a 4 month old Alienware Aurora-R3 and I've allowed iTunes through my firewall, and even tried disabling my firewall altogether.

  • by thomasfromwilliamsville,

    thomasfromwilliamsville thomasfromwilliamsville Nov 4, 2011 10:29 AM in response to Torch82
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    Nov 4, 2011 10:29 AM in response to Torch82

    Someone give an update for the netsh winsock reset solution. itunes store still working? have you synced your iphone/ipod? downloaded or updated apps from the itunes store on the PC? please give an update with details.Thanks.

  • by inmediasres,

    inmediasres inmediasres Nov 4, 2011 1:28 PM in response to thomasfromwilliamsville
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    Nov 4, 2011 1:28 PM in response to thomasfromwilliamsville

    Thomas, both Jeremy and I gave updates over a week ago. Mine is still working.

  • by topsues,

    topsues topsues Nov 13, 2011 12:05 AM in response to thomasfromwilliamsville
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    Nov 13, 2011 12:05 AM in response to thomasfromwilliamsville

    Please can anyone help me, i have been at this for weeks now. I have unistalled itunes and reinstalled it

    I have tried the winstock prompt ( this is does not recognise) done the firewall, safe mode, flushed dns, practically every tip ive seen ive tried. my iphone wont back up, the store wont open. all since this new software 10 i updated.

    I cant restore computer back to previous version now as I deleted it.

    please help

  • by thomasfromwilliamsville,

    thomasfromwilliamsville thomasfromwilliamsville Nov 13, 2011 3:37 PM in response to topsues
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    Nov 13, 2011 3:37 PM in response to topsues

    Well, after extreme patience, i finally did the netsh winsock reset fix. To recap, my problem was ... itunes store would not load. My 3GS would not update to IO5. After the did that fix (being very careful not to screw it up or assume anything) it worked. I did keep rebooting my PC (vista) to make sure things were being properly started and re-started. After i was able to access itunes store, i again, re-booted the PC. I connected my 3GS and was able to start the process of updating to IO5. It took a while. itunes said my backup could not be accessed and it was resetting my iphone and all info was erased. Once the iphone was finally done updating, i didn't click on anything, i didn't look at my contacts or music etc ... I ejected my iphone, unplugged it, and immediately shut it OFF, waited for about a minute, restarted the iphone. I then checked the iphone, and i lost NOTHING. every single thing was there. My notes, music, contacts, calender events, apps ... everything was still there. Needless to say i was relieved! Since the fix and update (5 days ago), i have synced it 3 times, have turned off my PC about 3 times, tuned off and on my iphone about 5 times. Updated apps 2 times. Everything is fine.

    EXCEPT .... Every so often, usually about once a day, sometimes twice a day. I lose AT&T connection and my calender events for the next 2-3 days flash on my iphone one right after the other. I hit "close" and the next event flashes up on the screen. I do this for all the events that come up. After all the events are closed, AT&T network is connected again like nothing is wrong. So i think i will search the forums here and see if i am alone on this or if there is a simple solution. Might be ANOTHER Apple bug i need to investigate. Thanks to those who have helped and updated.

  • by wiked,

    wiked wiked Nov 14, 2011 1:32 AM in response to jeremy282
    Level 1 (0 points)
    Nov 14, 2011 1:32 AM in response to jeremy282

    hi there, i had itunes 10.5 and never had a problem with it until today. i try to buy an album and itunes store wont open. same story, bar goes halfway then stop. I uninstalle deverything as per previous list and reinstalled. still the same proble, so to do the administrator thing with the winsock reset and rebooted....and yaaay, the store now opens........BUT!!!!!!!!!!!!!!!!!!    when i go to buy an album, but i want to make sure tis the right songs on it, i hit the play button and itunes gets shut down by the and i get the message " data execution prevention" has closed down itunes.......can anybody help with this one? because i can get into the store, but cant click play, but i havent tried to buy anything without listening to it yet (dont want to buy the wrong album.....thanks in advance to all the smart people

  • by Roy4711,

    Roy4711 Roy4711 Nov 14, 2011 1:55 AM in response to jeremy282
    Level 1 (0 points)
    Nov 14, 2011 1:55 AM in response to jeremy282

    tks a billion, a trillion.

    YES!! This finally worked for me atfer trying out 3/4 methods which had worked for most people.

    Love u dude!

    You saved my day. I now finally am able to connect to itune store after 3 months!

  • by RGregoryB,

    RGregoryB RGregoryB Nov 15, 2011 10:31 AM in response to jeremy282
    Level 1 (0 points)
    Nov 15, 2011 10:31 AM in response to jeremy282

    OMG! This worked! The iTunes store has been down for a month and I tried everything. This was so simple and not even Apple support could help. Thank you Jeremy282!

  • by vitalsens,

    vitalsens vitalsens Nov 21, 2011 3:38 AM in response to wiked
    Level 1 (0 points)
    Nov 21, 2011 3:38 AM in response to wiked

    Tried everything over several weeks.

    This worked!

    http://support.apple.com/kb/TS4123

    Once you identify the LSP, google the offending software and you should identify the programme doing the blocking.

    My culprit was my Vodafone Mobile connect.

    Deleted this, restarted, itunes stores opens, reloaded latest Vodafone software, everything works.

    Good luck!

  • by Regina Falangy,

    Regina Falangy Regina Falangy Nov 26, 2011 1:11 PM in response to jeremy282
    Level 1 (4 points)
    Nov 26, 2011 1:11 PM in response to jeremy282

    Thank you so much!

    After trying every internet search fix I could find without luck, the DNS flush worked!!!

    Jeremy282 you rock!

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