dale275

Q: iMac 27inch Display - Dark on left side :(

I own a brand new 2011 27inch iMac.  It's been working great over the last two months.  However, yesterday the monitor seemed to dim and now the left side has darkened noticably.  It's exactly like this Youtube video: http://www.youtube.com/watch?v=WDn4G_TTICY

 

Any ideas before I call the Apple Help Desk?

 

Thanks,

 

D.

iMac, Mac OS X (10.7.1)

Posted on Sep 2, 2011 2:13 PM

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Q: iMac 27inch Display - Dark on left side :(

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  • by alepalep,

    alepalep alepalep Jan 26, 2014 11:20 PM in response to baltwo
    Level 1 (0 points)
    Jan 26, 2014 11:20 PM in response to baltwo

    In my case this didn't apply.

  • by brooka99,

    brooka99 brooka99 Feb 15, 2014 9:15 PM in response to dale275
    Level 1 (0 points)
    Feb 15, 2014 9:15 PM in response to dale275

    I have the same problem - left side of the screen is dark. This happened after the warranty expired. Very disappointed in apple as I use all their products.

  • by alrimbaud,

    alrimbaud alrimbaud Feb 25, 2014 9:59 AM in response to dale275
    Level 1 (0 points)
    Feb 25, 2014 9:59 AM in response to dale275

    Add me to the list. 27inch  iMac 2.7 GHz Intel Core i5, left side flickering and waiting to go out completely.  Purchased through applestore with Barclay card...still paying it off. 120 days after warrenty and Genius bar said they couldn't help me. Offered to wave labor and charge $500.  I refused.  The funny thing is that i tried showing them the posts about the 2009 imac that expieirenced the same problems...didn't read this thread till i got home. So i guess 2009 -2011 27" iMacs are having this problem. 3 years worth of computers with the same screen glitch and they still refuse to admit its a factory defect. Apple needs to recall these and fix the $10 plug that appears to be the problem.

  • by YvonnePhoto,

    YvonnePhoto YvonnePhoto Feb 25, 2014 11:34 AM in response to alrimbaud
    Level 1 (0 points)
    Feb 25, 2014 11:34 AM in response to alrimbaud

    Another one to add to the list, mid-2011 machine bought in mid 2012 [and still under Applecare] has just started doing it this evening. Woke it from sleep and a few minutes later screen brightness dropped, which I found odd because I have the auto-brightness thing turned off. I was running a program that has a dark background, when I minimised it, I realised that actually, it was only the left side of the screen that had dimmed. Put it back into sleep mode, left it a few monents, woke again and screen back to normal, for a few more minutes, and then dimmed on left again. It is now dim, but once or twice has flickered briefly back to bright. I guess I better book an appointment with the Geniuses... just what I need, lugging 27 inches of mac through a shopping centre. NOT HAPPY!! Especially if they have known about this issue for this long.

  • by TequilaGrover,

    TequilaGrover TequilaGrover Feb 25, 2014 11:46 AM in response to YvonnePhoto
    Level 1 (0 points)
    Feb 25, 2014 11:46 AM in response to YvonnePhoto

    Yes, that's exactly how mine started. It will get progressively worse, until the entire left side is too dark to even see anything clearly.

     

    I finally brought mine to the Genius Bar in San Francisco, and I was given a blank stare look as I described the problem, and even included a link to this message thread. No sympathy at all. I was told it would cost over $500 to replace the screen. The other option, I was told, was to buy a new computer. Nice.

     

    I asked, "If I pay $500 to fix this now, will it happen again in a year?"

     

    More blank stares.

     

    I wish they would have looked at this message thread so they could at least fake some sympathy.

     

    When I get the final repair receipt, I am going to post it on every social media site I belong to and warn everyone not to buy one of these 27 inch iMacs.

  • by baltwo,

    baltwo baltwo Feb 25, 2014 2:42 PM in response to YvonnePhoto
    Level 9 (62,256 points)
    Feb 25, 2014 2:42 PM in response to YvonnePhoto

    just what I need, lugging 27 inches of mac through a shopping centre. NOT HAPPY!!

    Niote, that since it's covered under AppleCare and if you're within 50 miles (80 KM) of an Apple repair station, you might be eligible for an onsite repair since yours is a desktop machine (depends on where you're located). Available in the US, for sure.

  • by Amy Hudson,

    Amy Hudson Amy Hudson Mar 6, 2014 7:18 PM in response to dale275
    Level 1 (0 points)
    Mar 6, 2014 7:18 PM in response to dale275

    Me too....27" iMac.  LCD screen replaced once during warranty period.  Now 1.5 years later, the second LCD flickers on and off, then goes  dark on the left side.   Can't afford a repair.

  • by johnfromoxon,

    johnfromoxon johnfromoxon Mar 7, 2014 2:04 AM in response to Amy Hudson
    Level 1 (15 points)
    Mar 7, 2014 2:04 AM in response to Amy Hudson

    Apple don't care about their customers - that I'm afraid is a fact of life

  • by Captain Brillo,

    Captain Brillo Captain Brillo Apr 24, 2014 6:32 AM in response to johnfromoxon
    Level 1 (0 points)
    Apr 24, 2014 6:32 AM in response to johnfromoxon

    Same crap with my 27" Mac in Sweden. Out of warranty and I'm too scared to open it in case I make it worse.

    The Apple store said they had never heard of this problem...BS! What a joke!

  • by henrikas,

    henrikas henrikas Apr 29, 2014 6:54 AM in response to dale275
    Level 1 (0 points)
    Apr 29, 2014 6:54 AM in response to dale275

    Same HERE IMAC 27 INCH  in uk have it from 2011 july just gone dark in left hand side, is apple gonna take care of this problem?????

  • by RamboMonkey,

    RamboMonkey RamboMonkey May 8, 2014 12:49 PM in response to dale275
    Level 1 (0 points)
    May 8, 2014 12:49 PM in response to dale275

    Same here iMac 27" Mid 2011 Intel Core i5 2.7 GHz in the UK, I have had the unit since November 2011 and I have noticed the problem has got worse over the last year.  I refuse to pay for a repair due to this been a manufacturing/design fault IMO.

     

    It started with the top left corner of the display going darker than the right hand side, over time it has got to nearly 50% of the screen being dark (left hand side).

     

    This is my first iMac and I can say I loved it but to me this is pathetic compared to my Windows machine thats been running since 2007 without ANY issues what so ever!!!

     

    I truly hope Apple do something about this, surley with all the stuff on the Internet regarding this they must accept liability for this rubish.

     

    Apple come on admit that you also have a problem with the i5 generation running the Radeon 6770M graphics card!!!!

     

    OVER TO YOU APPLE.

     

    ONE NOT VERY HAPPY CUSTOMER!!!

  • by I'm Matt,

    I'm Matt I'm Matt May 11, 2014 12:40 PM in response to dale275
    Level 1 (0 points)
    May 11, 2014 12:40 PM in response to dale275

    Put me on the list. IMac, mid 2011, 2.7 GHz Intel Core i5, AMD Radeon HD 6770M 512 MB. Darkened lower 1/3 on the left hand side of the screen.

  • by DanAziz,

    DanAziz DanAziz May 22, 2014 11:14 AM in response to dale275
    Level 1 (0 points)
    May 22, 2014 11:14 AM in response to dale275

    Add me to this list too - iMac 27inch bought May 2011, 2.7GHz Intel Core i5, AMD Radeon HD 6770< 512Mb.

     

    The brightness on my screen has been flickering for a while now and sometimes the screen would just go black. It has now started to randomly go dark on the left side. It seems that the left side of the computer gets too hot and the screen starts misbehaving...

     

    I've rang my local Apple store and explained that this forum has a whole LOAD of people on with the same issue with iMacs purchased mid-2011, so I can't understand for the life of me how this is not a known problem by APPLE!!! If we are prepared to pay over £1300 for a computer, we'd bloody expect it to work for more than 3 years please... I have been told that if I pay to get it fixed, and they do realise that this is a known problem, they will reimburse the cost of the repair, however I really can't see why I should have to pay for something which is a technical failure on the manufacturers part and something that is affecting many other people!!

     

    For the moment I think I will buy a non Apple monitor and screen share my iMac, which is a rediculous thing to have to do to a computer which is only just 3 years old and cost nearly £1400 to buy!!

     

    Apple please read and respond...

  • by mstandr,

    mstandr mstandr May 27, 2014 5:21 AM in response to dale275
    Level 1 (0 points)
    May 27, 2014 5:21 AM in response to dale275

    Add me to this list - 27 inch, Mid 2010 3,2 Ghz Intel Core i3.  Left side of screen is getting darker by the day.  Do the right thing Apple.

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