Q: itunes store wont load; bar loads half way then goes blank

@Alismith

You are right, and what I posted has nothing to do with your adapter issue.  Drom the diagnostic screen shot, it seems to point to Winsock, but I am not sure what your environment looks like.  I would look into a new driver from the nic manufacturer. Or delete the adapter from Device manager and have windows reload it.  There is probably a 100 ore  posssible issues, and without more info, it is hard to venture a guess.

Gil

Hi Gil,

Thanks for your interest. In fact the diagnostic screen now looks like this, since I ran it as Administrator! :

So that seems to be OK.

The diags output says:

Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)

System manufacturer System Product Name

iTunes 10.5.2.11

QuickTime 7.7.1

FairPlay 1.13.37

Apple Application Support 2.1.6

iPod Updater Library 10.0d2

CD Driver 2.2.0.1

CD Driver DLL 2.1.1.1

Apple Mobile Device 4.0.0.97

Apple Mobile Device Driver 1.57.0.0

Bonjour 3.0.0.10 (333.10)

Gracenote SDK 1.9.5.502

Gracenote MusicID 1.9.5.115

Gracenote Submit 1.9.5.143

Gracenote DSP 1.9.5.45

iTunes Serial Number 003CA9DC03DAC5C8

Current user is an administrator.

The current local date and time is 2012-01-01 16:24:42.

iTunes is not running in safe mode.

WebKit accelerated compositing is enabled.

HDCP is supported.

Core Media is supported.

Video Display Information

NVIDIA, NVIDIA GeForce GTX 275

**** External Plug-ins Information ****

No external plug-ins installed.

iPodService 10.5.2.11 (x64) is currently running.

iTunesHelper 10.5.2.11 is currently running.

Apple Mobile Device service 3.3.0.0 is currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name:    {BDF2586A-D390-4ECB-945D-07A33579B5DE}

Description:    Realtek PCIe GBE Family Controller

IP Address:    192.168.1.18

Subnet Mask:    255.255.255.0

Default Gateway:    192.168.1.1

DHCP Enabled:    No

DHCP Server:   

Lease Obtained:    Thu Jan 01 00:00:00 1970

Lease Expires:    Thu Jan 01 00:00:00 1970

DNS Servers:    216.146.35.35

        216.146.36.36

Active Connection:    LAN Connection

Connected:    Yes

Online:        Yes

Using Modem:    No

Using LAN:    Yes

Using Proxy:    No

SSL 3.0 Support:    Enabled

TLS 1.0 Support:    Enabled

Firewall Information

Windows Firewall is off.

Connection attempt to Apple web site was successful.

Connection attempt to browsing iTunes Store was successful.

Connection attempt to purchasing from iTunes Store was successful.

Connection attempt to iPhone activation server was successful.

Connection attempt to firmware update server was successful.

Connection attempt to Gracenote server was successful.

Last successful iTunes Store access was 2012-01-01 12:10:29.

So that seems OK too. I have a feeling it's something to do with the display of the icons from the iStore...

Ali

This worked for me! Thank you! I was at my wit's end!

The key here is to NOT reboot, but flush the DNS then immediately launch iTunes.  Whenever I ttried before and followed instructions to reboot, the problem recurred, but when I simply closed out of the CMD sequence and launched iTujnes, the problem disappeared.  Now the test is to reboot and ensure it is fixed for good.

FINALLY!!! The solution to the exact same problem I've had for months that even the Apple iTunes Reps could NOT resolve! After almost giving up on this dilemna until my next computer (a tablet in 2013?).

It works flawlessly and immediately! I can get into the App Store once again! Thank you, thank you, thank you!!!

Thank you Xeta, it worked!

Thanks a lot Xeta. I had the same issue & now its working fine..